Putting the patient first

St. Paul, Minn. — Patient-centered care sounds like a given, but it's not always so. Two doctors talk about how to convince doctors to really listen to their patients and get them more involved in their care.

Guests

• Pauline Chen, MD: Liver transplant and liver cancer surgeon, and the author of "Final Exam: A Surgeon's Reflections on Mortality."
• Donald Berwick, MD: Pediatrician and president and CEO, Institute for Healthcare Improvement. He's the author of an article published earlier in the summer, "What 'Patient Centered' Should Mean: Confessions of an Extremist."

Resources

• Pauline Chen's Website
• What 'Patient-Centered' Should Mean: Confessions Of An Extremist