Higher-than-expected wait times at the MNsure call center have prompted the new insurance marketplace to hire extra employees.
A recent study finds 90,000 Minnesotans are eligible for tax credits if they buy health insurance through MNsure. But being eligible for a credit doesn't mean consumers will definitely receive a credit.
Nearly 11,000 people have signed up for health coverage through the online health insurance marketplace since it opened Oct. 1, MNsure officials said today.
At least 146,000 policy holders in Minnesota have received letters saying their plan will no longer be available, but they can enroll in a new -- and typically more expensive -- plan their insurer offers.
Minnesota's new online health insurance marketplace, MNsure has been open for four weeks. But efforts to inform hard-to-reach populations about how they can sign up for heath care coverage are only now getting underway.
Minnesota's new online insurance marketplace has received $41 million in additional federal funds to fund operations through next year.
Attorney General Lori Swanson wrote to the head of the centers for Medicare and Medicaid alleging a pattern of wrongdoing by Humana, including denying payment for medical services it's required to cover and not complying with an appeals process.
Elana Gravitz, Program Manager at Hennepin County Human Services Department sums up how many community organizations view MNsure, with a quick assessment: "Sometimes it works," she said. "Sometimes it doesn't work."
Callers to the help center for the state's new online insurance marketplace are waiting on hold for an average nine minutes, longer than originally projected, MNsure officials said today.
MNsure officials say roughly 8,000 accounts have been created on the state's new health insurance marketplace as of Wednesday afternoon, but they will not disclose until next week how many consumers have actually enrolled in a health plan.
Days after Minnesota's online insurance marketplace had a less-than trouble-free launch, MNsure officials are betting that consumers will have a smoother experience this week. But the site is not in the clear yet.
The website will be open for account creation and enrollment on Saturday but not on Sunday. MNsure's executive director, April Todd-Malmlov, says consumers will still be able to peruse health plans on the site Sunday but won't be able to create accounts.
MNsure officials say the federal government has eased security restrictions that locked people out of the state's new online health insurance site after they made unsuccessful attempts to create a new account.
MNsure officials say that consumers shopping for health care have created more than 2,500 accounts. But frustration about enrollment glitches for some is spreading to the health insurance industry and social service providers.
MNsure officials have said a server problem that prevented some people from creating accounts on the system was fixed Tuesday and that more than 1,600 people have been able to create accounts since the site opened.