Elizabeth Stawicki Feature Archive

Scott Leitz goes before a Legislative Oversight Committee whose members include Republicans strongly opposed to MNsure's creation, against a background of frustrated consumers, an unhappy governor, and an increasingly critical legislative auditor. (01/09/2014)
MNsure's website has been a source of much consumer frustration as at least 2,000 users have been stuck in the process of applying for insurance online. (01/03/2014)
'Obamacare' expanded Medicaid and provided some people with premium discounts through the state's new online insurance marketplace, MNsure. As a result, community health centers expect to see a 12 to 15 percent rise in the number of patients this year. (01/01/2014)
Callers have overwhelmed the online insurance marketplace's contact center, which has a capacity of 300 calls at any one time. MNsure officials say the lines were busy right away when the center opened Tuesday morning. (12/31/2013)
Minnesotans who want to sign up for health coverage to begin New Year's day have until midnight Tuesday to select a plan through the state's online insurance marketplace, MNsure. Meanwhile, officials report enrollment jumped by about 15,000 in less than two weeks. (12/31/2013)
Minnesotans this week have been waiting an hour, on average, to get help navigating MNsure, the state's new online insurance marketplace. (12/23/2013)
MNsure officials said the site's technical problems can be traced back to software sold to the state by a single vendor, IBM Curam, which was never tested by the state before officials bought it for millions of dollars. (12/20/2013)
"We are committed 100 percent and fully committed to making this process a better one," said Scott Leitz. (12/18/2013)
April Todd-Malmlov, the head of Minnesota's health insurance marketplace resigned Tuesday after facing criticism over the troubled rollout and a questionably timed vacation in Costa Rica. (12/17/2013)
A security flaw on MNsure that left users vulnerable to a hacking device has been fixed, a Minnetonka computer security analyst said Tuesday. (12/17/2013)
The problem stems from earlier troubles MNsure had in calculating individual premium tax credits. It affects consumers who've applied for coverage but not enrolled and don't have a family member on a government health program such as Medical Assistance or MinnesotaCare. (12/17/2013)
The problem is complex, but it comes down to this: MNsure's website allows consumers' private data to come through unencrypted, leaving it vulnerable to an inexpensive hacking tool. (12/17/2013)
A Minnesota Department of Health study finds health care spending in the state continued at a slow 2 percent growth rate from 2010 to 2011. (12/12/2013)
When Minnesota's online health insurance marketplace unveiled its website in October, state I.T. officials described MNsure's security measures as "state of the art." (12/12/2013)
The ongoing technological problems that continue to plague the state's online health insurance marketplace should have been resolved by now, Gov. Mark Dayton said today. (12/11/2013)