Marketplace Tech®

with Ben Johnson

About the Program

Hosted by Ben Johnson, this daily "journal of the Digital Age" airs during broadcasts of Minnesota Public Radio's Morning Edition.

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Latest Show
Creating a “joy spiral” to revive San Francisco’s downtown

Yesterday, we explained San Francisco’s fraught relationship with the tech industry. Tech workers weren’t always welcome in the eyes of many other residents, and when the COVID-19 pandemic began, a lot of them left, taking their dollars with them. But on a recent Thursday evening, organizers of a block party downtown were trying to bring people back. Marketplace’s Lily Jamali spoke to Manny Yekutiel and Katy Birnbaum about their efforts to revive the city’s downtown.

(07/02/2024)

Is San Francisco in a “doom loop” or a “boom loop”?

Cities across the country are still trying to recover after the COVID-19 pandemic changed how and where many of us work, leaving big holes in downtown office districts. San Francisco, once teeming with tech workers, is no exception. But few cities have suffered the sustained reputational damage that San Francisco has. Marketplace’s Lily Jamali recently visited the city to meet with Heather Knight, The New York Times’ San Francisco bureau chief. Knight, who has been covering the city for more than two decades, offered her take on San Francisco’s image problem, economic situation and tech culture.

(07/01/2024)

Bytes: Week in Review — music biz vs. AI, social media moderation and Nvidia stock woes

In the past week or so, Nvidia’s stock finally encountered the law of gravity — what goes up must eventually come down, at least a little bit. And we look under the hood of artificial intelligence companies that aren’t necessarily making headlines. Plus, the Supreme Court ruled against Republican-led states that accused the federal government of coercing social media companies into suppressing content. But first, major music labels, including Universal, Sony and Warner, are suing two startups that produce AI-generated music. The labels accuse Suno and Udio of using copyrighted works scraped from the internet to train their AI models. Marketplace’s Lily Jamali speaks with Anita Ramaswamy, columnist at The Information, for her takes on these stories in this week’s Marketplace Tech Bytes: Week in Review.

(06/28/2024)

The evolution of political messaging into the digital age

It feels like eons ago, but during a town hall on violence in America in 1994, then-President Bill Clinton took to MTV to reach the nation’s youth. Clinton’s openness to MTV and what The New York Times called “other unconventional media” had helped pave his path to the White House two years earlier. Fast-forward to today, and even reluctant politicians use TikTok to reach younger voters — President Joe Biden is no exception. His first post came just ahead of this year’s Super Bowl. We invited Marketplace’s senior Washington correspondent, Kimberly Adams, and Joshua Scacco, professor of political communication and director of the Center for Sustainable Democracy at the University of South Florida, to discuss the evolution of political messaging with Marketplace’s Lily Jamali. Scacco said Clinton’s MTV moment informed how future presidents, including his successor, George W. Bush, have engaged with Americans.

(06/27/2024)

How data generated by everyday apps can incriminate abortion seekers

This week, we’ve been taking stock of how tech has both helped and harmed Americans trying to get abortions in the two years since the U.S. Supreme Court overturned Roe v. Wade. After the Dobbs decision, some experts warned consumers that menstrual tracking apps would provide a means of surveilling abortion seekers. There was even a social media campaign on what was then Twitter advising people to delete their period trackers. But it’s turned out that the threat to privacy isn’t limited to those apps. Other digital data can actually be more likely to reveal an illegal abortion. That’s according to Albert Fox Cahn, founder of the Surveillance Technology Oversight Project. He told Marketplace’s Lily Jamali that everyday consumer apps generate sensitive data that can be used for abortion surveillance.

 

(06/26/2024)

Protecting abortion patients’ digital data in the post-Roe era

After the U.S. Supreme Court took away the federal right to abortion two years ago, telehealth has helped provide ongoing access, including to people in states where abortion is now banned. That was our subject Monday. Now we are looking into apps that link patients with abortion providers. Julie F. Kay, executive director at the Abortion Coalition for Telemedicine, told Marketplace’s Lily Jamali that digital privacy protections are far from equal across these services.

(06/25/2024)

Telehealth widens access to abortion care as lawmakers restrict it

Two years ago this week, the Supreme Court ruled that abortions are not constitutionally protected in the U.S., a decision that would draw protests across the country. Since then, 14 states have outlawed abortions. Still, some people in those states have been able to cut through barriers to get abortions via telehealth, according to a recent report from the research project #WeCount. Usually, this requires a virtual visit with a telehealth care provider. The provider assesses the patient and gets their information, then can mail them mifepristone and misoprostol, which aid in ending a pregnancy. The Supreme Court preserved access to mifepristone in a ruling this month, which means it can still be prescribed and mailed to patients. Marketplace’s Lily Jamali discussed the increase in telehealth abortions with Ushma Upadhyay, professor of OB-GYN and reproductive sciences at the University of California, San Francisco, and a coauthor of the #WeCount report.

(06/24/2024)

Bytes: Week in Review — Warning labels for social media, Adobe’s hidden fees and a less open OpenAI

Big Tech subscription services are once again in the crosshairs of the Federal Trade Commission, nonprofits with links to OpenAI are becoming less transparent, and Surgeon General Vivek Murthy is urging Congress to require warning labels on social media. Marketplace’s Lily Jamali speaks with Paresh Dave, senior writer at Wired magazine, for this week’s Tech Bytes: Week in Review

(06/21/2024)

2014: The year that shaped social media

Picture this: The year is 2014. The song “Happy” by Pharrell Williams is playing on every top 100 station, and the Ellen DeGeneres star-studded Oscars selfie has just “broken Twitter.” As all of this is happening, a bunch of content creators in certain corners of social media are about to start making a whole lot of money. Culture reporter Steffi Cao recently wrote in The Ringer that 2014 was the year that shaped the internet we know today. Marketplace’s Lily Jamali spoke to her about what happened online 10 years ago.

(06/20/2024)

Juneteenth’s viral moment and its future

Shortly after the Union won the Civil War in 1865, a union major general issued an order: “The people of Texas are informed that, in accordance with a proclamation from the Executive of the United States, all slaves are free.” June 19, known as Juneteenth, has long been celebrated by African Americans. But in 2020, in the thick of the Covid-19 pandemic and the protests that followed the murder of George Floyd, Juneteenth took the internet by storm. Marketplace’s Lily Jamali spoke with Brandon Ogbunu, professor in the Department of Ecology and Evolutionary Biology at Yale, who wrote about that moment for WIRED back then. He revisited what was happening at that time a year before Juneteenth became a national holiday.

(06/19/2024)

Meet the man who combines science, technology and magic to understand proteins

Marketplace’s Lily Jamali recently visited the headquarters of Nautilus Biotechnology to meet with Parag Mallick, the company’s founder and chief scientist, who is also a magician and an associate professor at Stanford University. Since 2016, Mallick and his team have been building a machine that they say will revolutionize biomedicine by unlocking the secrets of the “dark proteome.”

(06/18/2024)

How to find a mailbox in Sao Paulo’s favelas

Brazil has densely populated low-income communities living on the outskirts of many cities like Rio de Janeiro and Sao Paulo. Ordering online shopping just isn’t an option for residents as these towns don’t have an official address, but that may be changing. The BBC’s Ben Derico reports.

(06/17/2024)

Bytes: Week in Review — Apple’s AI flex, Uber’s legal loss and X’s hidden “likes”

Ride-hailing company Uber has lost its challenge to the California law that requires gig companies to provide employment rights to workers. We’ll have more about the legal and political saga on this week’s Marketplace Tech Bytes: Week in Review. Also, X — formerly Twitter — has made user “likes” private, marking another change to the platform’s identity and functionality since Elon Musk took over the social media company. But first, they’re calling it Apple Intelligence. That phrase was used about 60 times Monday during Apple’s annual developers confab. Marketplace’s Lily Jamali spoke with Joanna Stern, senior personal tech columnist at The Wall Street Journal. She attended the Worldwide Developers Conference in Cupertino, California, this week as Apple execs talked through the company’s entry into the AI race.

 

(06/14/2024)

Greater, newer AI models come with environmental impacts

Back in 2020, Microsoft made an ambitious pledge to go carbon negative by 2030. But that plan is encountering some headwinds, according to its latest sustainability report. It showed Microsoft’s carbon emissions have increased by 30% since it made that pledge four years ago and comes a reminder of the significant environmental cost of the AI boom. Just how significant? Marketplace’s Meghan McCarty Carino asked Emma Strubell, a computer science professor at Carnegie Mellon University who co-wrote a paper about the specific energy demands for common uses of this technology.

(06/13/2024)

Disinformation on elections, migration is spreading in Spanish too

President Joe Biden and former President Donald Trump have been courting Latinos this election season. Relatedly, perhaps, this voting bloc has emerged as a target for disinformation. Marketplace’s Lily Jamali spoke with Marketplace senior Washington correspondent Kimberly Adams and Roberta Braga, founder and executive director of the Digital Democracy Institute of the Americas, to learn more about Spanish-language disinformation in the 2024 campaign.

This conversation is part of “Marketplace Tech’s” limited series “Decoding Democracy.” Watch the full episode on our YouTube channel.

(06/12/2024)

California AG: Without federal law, kids’ online safety starts with the states

Back in January, a U.S. Senate committee probed executives from Meta, TikTok, X, Snap and Discord about social media’s effect on kids. During a heated exchange with Missouri Sen. Josh Hawley, Meta CEO Mark Zuckerberg stood, turned and apologized to families of victims who were sexually exploited on social media platforms. No federal legislation on the issue has become law, but some states are taking the lead. New York just passed two laws aimed at regulating social media, and California Attorney General Rob Bonta is pushing similar legislation in his state. Marketplace’s Lily Jamali sat down with Bonta to ask about what his state is doing to protect social media’s youngest users.

(06/11/2024)

Reddit’s CEO on why it’s partnering with OpenAI and Google

The network of online communities known as Reddit has millions of weekly active users. They post on “subreddit” forums like r/WhatShouldICook — a place where people just talk about their dinner plans — and r/ShowerThoughts, where participants share what they’re thinking during routine tasks. The co-founder and CEO of Reddit, Steve Huffman, is a fan of r/Daddit, being a father himself. Marketplace’s Lily Jamali spoke with Huffman at Reddit headquarters in San Francisco, where they talked about the company selling stock and its recent licensing agreements with the likes of Google and Open AI, which use Reddit content to train their large language models.

(06/10/2024)

Bytes: Week in Review – AI whistleblowers, Facebook’s future, and meme stock backlash

It’s cornered the market for boomers. Now, Mark Zuckerberg’s Meta hopes to make Facebook once again a favorite social media app for young adults. Plus, the Wall Street Journal reports E*Trade is considering whether to give the boot to user Roaring Kitty, who helped ignite the 2021 meme stock craze. In case you missed it, yes, the craze is back. But first, there’s yet another open letter on AI. This whistleblower letter comes from more than a dozen current and former employees at major AI companies. They warn of the risks posed by the technology being developed. Marketplace’s Lily Jamali is joined by Natasha Mascarenhas, reporter at The Information, for her take on this week’s tech news.

(06/07/2024)

Deepfake detectors promise to tell truth from AI-generated fiction. Do they work?

Telling truth from fiction online has become a lot harder since the AI boom kicked off a year and a half ago. An estimated 40 deepfake detection startups say they have a solution, but so far none can deliver 100% reliable detection. One organization taking on the challenge is TrueMedia.org. Marketplace’s Lily Jamali spoke with Oren Etzioni, its founder and longtime AI researcher, about what sets his organization’s system apart from the rest.

(06/06/2024)

The universe is expanding faster than we thought, Webb Space Telescope shows

NASA’s Hubble Space Telescope has been exploring the cosmos for the past three decades, helping scientists understand how fast the universe is expanding and with that, its age. In December 2021, NASA launched the James Webb Space Telescope to further that research. The bonus: All those stunning images from outer space. Marketplace’s Lily Jamali spoke with Adam Riess, a physicist at Johns Hopkins University who shared the 2011 Nobel Prize in physics. He said the Webb telescope has confirmed what Hubble first pieced together: Our universe is expanding faster than first predicted.

 

(06/05/2024)

Paris braces for a barrage of cyberattacks

The Summer Olympics, which kick off in Paris next month, are set to bring more than 10,000 athletes and an estimated 15 million spectators to the French capital. Officials hope to keep sports at center stage, but behind the scenes, they’re preparing to fend off cyberthreats in high volume. In recent years, several Olympic host cities have faced and managed cyberattacks, but as Antoaneta Roussi, cybersecurity reporter at Politico, tells Marketplace’s Lily Jamali, this year could be worse.

(06/04/2024)

The dark side of AI in India’s election

Artificial intelligence has been used to help translate election candidates into hundreds of different languages — but also to create deepfakes of Bollywood stars and spread false news. The BBC’s Arunoday Mukharji reports.

(06/03/2024)

Bytes: Week in Review — OpenAI’s workplace expansion, data center power woes and the ’80s on TikTok

In the early days of OpenAI’s ChatGPT, a chatbot query required about 10 times the electricity of a typical Google search. And as people do more with generative artificial intelligence, we’re going to burn through even more power. Plus, the ’80s are back — on TikTok. A new dance trend is getting Gen X parents to show their Gen Z kids how they danced back in the day, to the tune of Bronski Beat’s “Smalltown Boy.” Also this week, The Wall Street Journal reported that consulting and professional services giant PricewaterhouseCoopers is now OpenAI’s largest customer and the first reseller of ChatGPT’s enterprise tier, which is aimed at businesses. Marketplace’s Lily Jamali spoke with Jewel Burks Solomon, managing partner at Collab Capital, about these headlines for this week’s Tech Bytes: Week in Review.

(05/31/2024)

Potential TikTok ban stirs anxieties in small-business owners

A law signed by President Joe Biden last month would force TikTok to divest from its Chinese parent company, ByteDance, or be banned in the United States because of national security worries. And it’s making a lot of small-business owners anxious. We hear their stories.

(05/30/2024)

A scientist’s struggle to find the truth behind 3M’s “forever chemicals” problem

Sharon Lerner has been reporting on “forever chemicals” for the better part of a decade. These manmade compounds — known as PFAS for short — resist oil, water and heat, take an incredibly long time to break down in nature, and have been used widely in products like Scotchgard, Teflon and firefighting foam. Lerner has focused part of her work on understanding the flow of information inside manufacturers like 3M. By the 1970s, Lerner says, Minnesota-based 3M had established that they were toxic in animals and were accumulating in humans’ bodies. But who inside 3M knew? And what did they know? Reporting for ProPublica, a nonprofit investigative news site, Lerner got a complicated answer after coming across a former 3M scientist named Kris Hansen. Marketplace’s Lily Jamali spoke with Lerner about her recent investigation.

(05/29/2024)

What to do when combating misinformation gets personal

When it comes to combating election-related misinformation online, sometimes the real world is the best place to start, but it isn’t always easy. On this week’s installment of “Marketplace Tech’s” limited series “Decoding Democracy,” Lily Jamali and senior Washington correspondent Kimberly Adams discuss the personal side of misinformation, take questions from colleagues and hear from experts about best practices for talking with loved ones about this sometimes sensitive topic.

(05/28/2024)

A not-so-furry dog to help the visually impaired

A team from the University of Glasgow in Scotland is developing a robot guide dog aimed at helping the visually impaired find their way around. They’re calling the AI-powered device the RoboGuide. The BBC’s Shiona McCallum brings us along on her visit with one of the robodogs and its handler, Dr. Wasim Ahmad.

(05/27/2024)

Tech Bytes — Week in Review: Online extremism, Section 230, and ScarJo vs. OpenAI

Proceeding without permission is a time-tested practice in some corners of Silicon Valley. Well, it’s not working out so well for OpenAI. Actress Scarlett Johansson said this week the company approached her twice to voice a new AI assistant for ChatGPT-4o. She declined, only to find it had used a voice that sounds “eerily” like hers. Plus, on Capitol Hill, a House subcommittee held a hearing that could decide the future of Section 230, the provision that largely governs the internet today. We’ll explain why chatbots have entered the chat on Section 230’s future.

But first, a new report by former tech company officials and academic researchers finds far-right extremist militias are once again organizing on Facebook ahead of November’s presidential election. They recommend platforms ramp up content moderation to avoid fueling political violence. Marketplace’s Lily Jamali is joined by Maria Curi, tech policy reporter at Axios, for her take on this week’s tech news.

Our May fundraiser ends Friday, and we need your help to reach our goal. Give today and help fund public service journalism for all!

(05/24/2024)

NASA scrapped the next phase of its Mars mission. Now what?

Ever since NASA’s Perseverance rover landed on Mars three years ago, it’s been collecting rocks and soil from the red planet. The plan was for NASA to send a robotic spacecraft to Mars to bring those samples back to Earth, but the agency has now scrapped those plans thanks to a ballooning price tag and extensive delays. With no way of getting to Mars on its own, NASA is hoping to hitch a ride with private space companies to finish the mission. Marketplace’s Lily Jamali spoke to Kenneth Chang, science reporter at The New York Times, about NASA’s difficulties on Mars and its partnerships with the private sector.

Our May fundraiser ends Friday, and we need your help to reach our goal. Give today and help fund public service journalism for all!

(05/23/2024)

A professor tries to turn the tables on Section 230’s web protections

The internet today is largely governed by 26 words in the Communications Decency Act, signed on Feb. 8, 1996, by then-President Bill Clinton. “Today, with the stroke of a pen, our laws will catch up with our future,” he proclaimed during the signing of the act. The web has changed a bit since then. But Section 230 of that law has not. Today, social media companies routinely use Section 230 to protect themselves from liability over what users post. Now, an internet scholar wants to change that. Will Oremus wrote about him for The Washington Post.

Our May fundraiser ends Friday, and we need your help to reach our goal. Give today and help fund public service journalism for all!

(05/22/2024)

Why cellphones — and trust — may be affecting polling data

There was a time when pollsters went door to door to figure out what people were thinking. Gallup did that for almost 50 years, before switching mostly to telephones by the mid-’80s. Phone polling was cheaper but still reliable. That is, until the cellphone came along. Marketplace’s Lily Jamali asked Jon Clifton, CEO of Gallup, about the complexities of reaching people to get their views. His company stopped doing presidential horse-race polling in 2012, but still asks Americans for their views on the sitting president and topics ranging from immigration to inflation.

Our May fundraiser ends Friday, and we need your help to reach our goal. Give today and help fund public service journalism for all!

(05/21/2024)

“Right-to-mine” crypto laws are making their way across the U.S.

If you drive 45 miles north of Little Rock, Arkansas, you’ll come across a facility packed with thousands of computers trying to “mine” the next bitcoin. The popular cryptocurrency’s value recently shot past $60,000 per bitcoin. Mining those bitcoins is a lucrative operation, and several crypto mining outfits have moved to the state since the passage of the Arkansas Data Centers Act last year, also known as the “right-to-mine” bill. Similar bills giving crypto mining operations protections from local regulations have popped up a couple of states. But it turns out residents don’t particularly welcome many of these operations. And Arkansas recently changed course and restored to municipalities the ability to regulate crypto miners. Marketplace’s Lily Jamali recently spoke with Gabriel Dance, senior deputy investigations editor at The New York Times, about the crypto mining situation in Arkansas. He explained what the biggest complaints have been since these mining operations moved in.

It’s your last chance to double your impact during our May fundraiser — the Investors Challenge Fund is matching donations up to $25,000 today! Give right now!

(05/20/2024)

Tech Bytes – Week in Review: Google doubles down on AI, ChatGPT gets chatty and Congress charts a path for AI regulation

On this week’s Tech Bytes: Week in Review, Senate Majority Leader Chuck Schumer is calling for a heap of new spending on artificial intelligence research. We’ll look at where the proposed $32 billion annually is likely to go. And some of the biggest players in AI tried to outdo one another this week. OpenAI said it’s giving ChatGPT an upgrade and a personality while Google is trying to remake search with its AI model, Gemini. Marketplace’s Lily Jamali spoke with Anita Ramaswamy, financial analysis columnist at The Information, for her take on these stories.

Marketplace is currently tracking behind target for this budget year — that means listeners like you can make a critical difference by investing in our journalism today.

(05/17/2024)

A vital, mostly invisible undersea industry is facing a labor shortage

The whole digital economy runs through hundreds of thousands of miles of communication cables no bigger than a garden hose, deep on the ocean floor. So what happens when they break? And they do break, about once every other day, thanks to fishing trawlers or natural disasters. That’s when you call a repair crew of engineers, geologists, marine construction specialists and more who often spend months at sea repairing cables. This vital industry is largely invisible and facing some big challenges. Marketplace’s Meghan McCarty Carino spoke with Josh Dzieza, feature writer and investigations editor at The Verge, who did a deep dive into the industry and those challenges.

Marketplace is currently tracking behind target for this budget year — that means listeners like you can make a critical difference by investing in our journalism today.

(05/16/2024)

Digital ad spending streams past traditional TV

This week, media executives have been busy trying to impress advertisers at the annual “upfronts,” where major TV networks showcase their stars, new programs and the potential size of their audiences. It’s a show in its own right. “Tonight Show” host Jimmy Fallon did his version of Beyonce’s “Texas Hold ‘Em” at NBC’s upfront Monday. But this year, Big Tech is looking to cash in. Marketplace’s Lily Jamali spoke about it with Reuters reporter Sheila Dang, who said ad spending on digital has surpassed that of traditional TV for the first time.

The next $50,000 in donations to Marketplace will be matched, thanks to a generous gift from Dr. Joe Rush of Florida. Give now and double your impact.

 

(05/15/2024)

Why deepfakes of foreigners are selling goods on Chinese social media

A couple of weeks ago, Marketplace’s China correspondent Jennifer Pak noticed a video deepfake of the Hollywood actor Chris Evans on social media. The AI-generated Evans explains in Chinese how money is at the root of life’s problems. It’s part of a recent trend on mainland China, where deepfakes of foreigners give advice, discuss politics and sell goods online. Marketplace’s Lily Jamali spoke with Pak about what’s behind the trend and later, the state of online misinformation in China.

This conversation was part of “Marketplace Tech’s” limited series, “Decoding Democracy.” Watch the full episode here or on our YouTube channel.

The next $50,000 in donations to Marketplace will be matched, thanks to a generous gift from Dr. Joe Rush of Florida. Give now and double your impact.

(05/14/2024)

What happened to the “Texas miracle”?

Early in the pandemic, many big tech companies based in Silicon Valley exited California, fleeing the high overhead necessary to do business there. One city — Austin, Texas — was consistently tagged as the top destination. The Texas capital offered lower costs, especially in regard to housing and taxes. Another draw for companies: the state’s more lax approach to regulation. Well, after a massive influx, the “Texas miracle,” with Austin at its epicenter, is losing some of its luster. In recent weeks, Tesla, which moved its headquarters from Silicon Valley to Austin in 2020, announced it’s laying off 2,700 workers there. And software giant Oracle, which relocated to Austin at about the same time, is moving its headquarters again, this time to Nashville, Tennessee. Last week, at the Milken Institute Global Conference in Los Angeles, Marketplace’s Lily Jamali asked Austin Mayor Kirk Watson about the state of tech in his city.

The next $50,000 in donations to Marketplace will be matched, thanks to a generous gift from Dr. Joe Rush of Florida. Give now and double your impact.

 

(05/13/2024)

Tech Bytes — Week in Review: Layoffs at Tesla, OpenAI’s deepfake detector and lots of new iPads

On this week’s Tech Bytes: Week in Review, OpenAI has unveiled its own deepfake detection software and is allowing a small group of disinformation researchers to use it. Speaking of artificial intelligence, Apple this week unveiled a new suite of iPads (just in case you forgot they still make those). The company announced its new iPad Pro will, among other features, run on an AI-powered processing chip. But first, a sales slowdown has hit electric car maker Tesla pretty hard of late. Now, the tech news site Electrek reports there’s been another wave of layoffs this week, directly affecting the company’s software, service and engineering departments. It also follows last week’s mass layoff of Tesla’s entire supercharger unit. Marketplace’s Lily Jamali spoke with Joanna Stern, senior personal technology columnist with the Wall Street Journal, to unpack these stories.

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(05/10/2024)

How scammers hijack their victims’ brains

Today’s episode of Marketplace Tech is all about financial scams: how they work, what kinds of technology scammers use, and how to spot a scam before you fall victim to one. We’re passing the microphone to victims of scams to tell their stories and then breaking down how the scammers pulled it off with Marketplace’s Lily Jamali and Selena Larson, staff threat researcher at Proofpoint.

Support our nonprofit newsroom today and pick up a fun thank-you gift like our new Shrinkflation mini tote bag or the fan favorite KaiPA pint glass!

(05/09/2024)

Pinterest CEO wants to build a “more positive version of social media”

Pinterest. It’s the platform best known for its viral recipes, fashion forecasts, DIY crafts and ideas for just about any wedding or birthday party theme you could think of. In a sea of outrage and division on social media, Pinterest CEO Bill Ready wants you to think of the platform as a sanctuary of positivity in the online universe. Marketplace’s Lily Jamali recently sat down with Ready and asked him about how Pinterest has changed since its launch.

(05/08/2024)

Millions of Americans could lose home internet access next month

Back in the pandemic depths of December 2020, when so many Americans were working, learning and performing essential daily tasks online, the Federal Communications Commission launched an emergency program to help low-income people connect to high-speed internet with a $50-per-month subsidy. That was extended with the Affordable Connectivity Program, which has provided $30 a month for internet service. An estimated 23 million households currently get the subsidy. But they won’t for much longer. Efforts to renew funding for the ACP have stalled in Congress and are expected to run out by the end of the month. Marketplace’s Meghan McCarty Carino spoke to Kelcee Griffis of Tech Brew about her reporting on the ACP and the people who rely on it.

 

(05/07/2024)

Rethinking the lifecycle of AI when it comes to deepfakes and kids

The following content may be disturbing to some listeners.

For years, child sexual abuse material was mostly distributed by mail. Authorities used investigative techniques to stem its spread. That got a lot harder when the internet came along. And AI has supercharged the problem.

“Those 750,000 predators that are online at any given time looking to connect with minor[s] … they just need to find a picture of a child and use the AI to generate child sexual abuse materials and superimpose these faces on something that is inappropriate,” says child safety advocate and TikTokker Tiana Sharifi.

The nonprofit Thorn has created new design principles aimed at fighting child sexual abuse. Rebecca Portnoff, the organization’s vice president of data science, says tech companies need to develop better technology to detect AI-generated images and commit not to use this material to train AI models.

(05/06/2024)

Tech Bytes — Week in Review: Walmart health centers, VCs and Bumble

This week: Startups are taking longer to go public or sell to a buyer. What does that say about the state of tech? Also, the dating app Bumble once courted women by letting them make the first move. We’ll explain why Gen Z is prompting Bumble to change things up. But first, discount retail giant Walmart announced this week it is shutting down its telehealth business, as well as its network of low-cost health clinics. There were 51 of those clinics scattered across five states throughout the country. They were part of Walmart’s big push into health care, announced in 2019. So what happened?

Marketplace’s Lily Jamali is joined by Christina Farr, author of the health tech newsletter Second Opinion, for her take on this week’s tech news.

(05/03/2024)

AI is surpassing humans in several areas, Stanford report says

Just how capable is today’s artificial intelligence at beating humans at their own games? That’s one of the metrics tracked by an annual report put together by the Stanford Institute for Human-Centered AI, or HAI. And its latest AI Index report finds the tech is quickly gaining on humans. According to the report, AI now exceeds human capability not only in areas like simple reading comprehension and image classification, but also in domains that start to approach human logic, like natural language inference (the ability to draw inferences from text) or visual reasoning (the ability to deduce physical relationships between visual objects). Still, there are areas where the bots haven’t quite caught up. Marketplace’s Meghan McCarty Carino spoke with Nestor Maslej, research manager at HAI and editor in chief of the index report, to learn more.

(05/02/2024)

Can life exist on Europa, Jupiter’s moon?

In October, NASA will launch the Europa Clipper spacecraft, beginning a deep-space mission to one of Jupiter’s moons to determine if it’s capable of supporting life. Marketplace’s Lily Jamali recently visited NASA’s Jet Propulsion Laboratory in Pasadena, California, where the Clipper was built, to learn more about the mission and see the spacecraft before its shipped off to Cape Canaveral, Florida, later this month.

(05/01/2024)

Deepfakes and online misinformation in India’s election

A massive general election is currently underway in India. It’s been described as the “largest democratic exercise in history.” And tech platforms are a big part of it. Many Indian voters get their information online, where misinformation and disinformation can spread quickly. That includes deepfakes of prominent public figures, like Bollywood actor Aamir Khan, spreading false information about who or which political parties they are endorsing. Marketplace’s Lily Jamali spoke with Raman Jit Singh Chima, Asia Pacific policy director and senior international counsel with the international human rights group Access Now, about how deepfakes and online misinformation have become a problem for voters in India. They also discuss a recent report from Access Now and Global Witness, an environmental and human rights nonprofit, about YouTube’s advertisement moderation standards in India.

(04/30/2024)

Atlas, forefather of humanoid robots, gives way to next generation

Robotics company Boston Dynamics announced this month it is retiring its humanoid robot known as “Atlas.” The 6′, 2,330 lb robot was considered a quantum leap in robotics and was famous for parkour stunts and awkward dance moves. Debuting more than a decade ago in 2013, the Atlas robot was a part of a partnership with the Defense Department. It relied on hydraulic power, using pressurized fluid to generate movement. It could do tasks that can be challenging for humans like lifting heavy boxes and parkour. As the older Atlas lives out its golden years, Boston Dynamics has announced its successor – a smaller version of the Atlas bot that runs on electric power. Marketplace’s Lily Jamali spoke with Brian Heater, hardware editor at TechCrunch, for his take on what’s next and a look back on the original Atlas.

(04/29/2024)

Tech Bytes — Week in Review: The TikTok ban, the end of noncompetes and Sony’s EV

The noncompete clause is dead! American tech workers are poised to benefit from the Federal Trade Commission’s new crackdown on the agreements, which prevent a company’s ex-employees from working for its rivals for a specified time. Also, Tesla’s profits crashed 55%. As electric vehicle sales sputter, we wonder why more players are still speeding into the space. But first, TikTok’s top executive was defiant after the passage of a massive foreign aid package that included a directive to the company: Sell to a U.S. buyer or get banned. Marketplace’s Lily Jamali is joined by Paresh Dave, senior writer at Wired, for his take on this week’s tech news.

(04/26/2024)

Inside Amazon’s business tactics and company culture

When Jeff Bezos left Wall Street to start Amazon in 1994, the most common question he got was “What’s the internet?” Fast-forward to today, and Amazon is, of course, the country’s leading online retailer, as well as cloud services provider. In 2022, the company controlled almost 38% of the U.S. e-commerce market. Walmart, its closest competitor, had just over 6%, according to Insider Intelligence. In her new book, “The Everything War,” The Wall Street Journal’s Dana Mattioli documents the tactics she says have enabled Amazon to dominate.

(04/25/2024)

Training for the next crisis with “serious games”

Imagine you’re a national security official tasked with monitoring activity off the coast of your fictitious country. Suddenly, a large tanker ship in your area goes silent. Its location sensor is offline, and it’s not responding to radio communication. What do you do? It’s a question Francesca de Rosa, chief scientist for gaming at the Center for Advanced Preparedness and Threat Response Simulation, poses in the Reliability Game, which she designed. It’s part of a genre known as “serious games.” De Rosa told Marketplace’s Lily Jamali that while serious games can be fun, they’re really meant to prepare people to handle all kinds of situations.

(04/24/2024)

Why the Ai Pin fell flat

A new wearable from tech startup Humane promises to bring an AI assistant to your lapel. It attaches to your jacket, sweater or shirt and operates with voice commands or a digital interface laser projected onto the palm of your hand. It sounds like the stuff of a sci-fi novel, but the reviews so far are not good. The panning of the Ai Pin comes after five years in development, $240 million in funding and partnerships struck with the likes of OpenAI, Microsoft and Salesforce. So, what went wrong? Marketplace’s Meghan McCarty Carino asked Victoria Song, senior reviewer at The Verge, what this device is supposed to be for.

(04/23/2024)

When a senior is ill, can an algorithm decide length of care?

Artificial intelligence has become a big part of medicine — reading images, formulating treatment plans and developing drugs. But a recent investigation by Stat News found that some insurers overrely on an algorithm to make coverage decisions for seniors on Medicare Advantage, a Medicare plan offered by private insurers. Marketplace’s Meghan McCarty Carino spoke with Casey Ross, who co-reported the story. He said an algorithm predicted how long patients needed care and coverage was curtailed to fit that calculation.

(04/22/2024)

Tech Bytes — Week in Review: Amazon, deepfakes & the creator economy

On this week’s show, the United Kingdom is cracking down on makers of sexually explicit deepfakes. We’ll look at what penalizing the practice could mean for the victims. Then, the creator economy has the attention of millions of subscribers, but also venture capital. Why content creators like Dude Perfect on YouTube and other startups are attracting so much investment right now. But we begin with Amazon. The e-commerce giant’s Just Walk Out technology lets shoppers scan an app when they enter a store so they can leave with their purchases without paying at a register. This week, Amazon said there’s growing interest in the technology among retailers outside its empire. Yet the company is reportedly reducing the use of Just Walk Out in its own brick-and-mortar stores. Marketplace’s Lily Jamali spoke with Natasha Mascarenhas, reporter at The Information, for her take on these stories.

(04/19/2024)

How science could disrupt the gin industry

When you think about gin, what tastes comes to mind? Pine? Maybe citrus or coriander? It can vary quite a bit because unlike some spirits, gin is very lightly regulated. Distillers can throw in all kinds of flavors and call the result “gin” as long it has some minimum requirements. In the U.S., gin is gin as long as the flavor is derived from juniper berries and alcohol by volume is at least 40%. In the European Union, the minimum ABV is 37.5%. But researchers in Edinburgh, Scotland, recently identified the exact elements that define gin using nuclear magnetic resonance spectroscropy. Think of it as something like an MRI scan that lets scientists create a flavor “fingerprint.” The new technique could have big implications for this very old industry. Marketplace’s Lily Jamali spoke with Eve Thomas, who wrote about it for Wired, to learn more.

(04/18/2024)

Scientists try to prevent “forever chemicals” from being a forever problem

When the chemical company DuPont unveiled Teflon in 1946, nonstick pots and pans seemed like a miracle. We now know their coatings contain “forever chemicals,” or PFAS, which don’t break down. These compounds are not only in cookware but in clothing, cosmetics and more — and they contaminate the water millions of us drink. Research shows there’s no safe level of exposure. As the EPA rolls out new limits on PFAS in drinking water, Marketplace’s Lily Jamali asked Tasha Stoiber, senior scientist at the Environmental Working Group, about the tech used to filter it.

(04/17/2024)

How Arizona is preparing for AI-powered election misinformation

President Joe Biden won Arizona in 2020 by a razor-thin margin, flipping the state blue for the first time in more than 20 years. As a result, Arizona became a hotbed of election misinformation and conspiracy theories, as false claims of a stolen election led to protests outside voting centers, a GOP-backed ballot audit and threats against election workers. Now, with just over 200 days until the 2024 election, experts warn that artificial intelligence could supercharge misinformation and disinformation in this year’s race. So how are election officials in a state that has already been in the trenches preparing for another battle over facts? In this episode of “Marketplace Tech’s” limited series, “Decoding Democracy,” Lily Jamali and Kimberly Adams look back at what happened in Arizona during the last presidential election and how the state became entangled in conspiracy theories. Plus, we hear from Arizona Secretary of State Adrian Fontes about how his office plans to combat AI-charged misinformation this year.

(04/16/2024)

The 65-year-old computer system at the heart of American business

The programming language known as COBOL turns 65 this year. We couldn’t help noticing that’s right around retirement age, but COBOL is nowhere near retirement. It remains a mainstay of IT operations at U.S. government agencies, businesses and financial institutions. Yet the programming language, which is older than the Beatles, is no longer taught at most universities. Glenn Fleishman is a freelance tech journalist who has written about this aging slab of digital infrastructure. Marketplace’s Lily Jamali asked him whether our continuing reliance on COBOL is a problem.

 

(04/15/2024)

Tesla settles Autopilot suit, inflation spooks tech investors and Biden’s CHIPS Act pledges $6.6B for domestic chipmaking

The Labor Department this week confirmed what a lot of Americans have been feeling: Inflation is kind of sticking around, and higher interest rates are likely to as well. We’ll look at what that means for venture capital, which was already slow to flow. Plus, the Joe Biden administration announced a $6.6 billion deal with Taiwan-based semiconductor maker TSMC to build a third production hub in Arizona. We take a look at the ongoing rollout of the CHIPS and Science Act, which makes it all possible. But first, Tesla has settled a lawsuit in the death of a software engineer who was killed driving a Tesla while using the company’s semiautonomous driving software, Autopilot. The suit put scrutiny on Elon Musk’s claims about the software.

Marketplace’s Lily Jamali is joined by Jewel Burks Solomon, managing director at Collab Capital, for her take on these stories.

(04/12/2024)

The race to resurrect the dodo

More than 99% of all species that have lived on Earth are now extinct — something humans have certainly had a hand in. There’s now an entire scientific discipline devoted to bringing some of these species back. If you’re picturing those cloning scenes from “Jurassic Park” right now, we get it. But “de-extinction” is not quite that. Beth Shapiro is the chief science officer at Colossal Biosciences, a bioengineering startup working on de-extinction. She explained to Marketplace’s Lily Jamali how the process works.

(04/11/2024)

The rise of AI fashion models

AI models are increasingly being used by the fashion industry, as they save time and money. Some models and agencies are fans, but others want to see more protection for the image rights of models. What does it all mean for the fashion industry? The BBC’s Sam Gruet reports.

(04/10/2024)

The hidden meanings of the AI industry’s favorite words

We hear words like “safety” and “transparency” thrown around in the artificial intelligence industry, but they don’t always mean the same things to a tech insider that they do to the rest of us. Luckily, tech journalist Karen Hao wrote a helpful glossary of 50 AI ethics terms to help us make sense of what tech leaders really mean by the words they use. Marketplace’s Meghan McCarty Carino spoke with her about some of the double meanings on her list.

(04/09/2024)

Facial recognition part of Israel’s arsenal in Gaza war

It’s been six months of war in the Gaza Strip since Hamas attacked Israel on Oct. 7. The destruction and death have been profound, and nearly every aspect of life in the roughly 140-square-mile territory has been upended. The New York Times recently reported that the Israeli military is using facial recognition artificial intelligence to monitor Palestinians in Gaza. The government hasn’t publicly acknowledged it, but reporter Sheera Frenkel spoke to Israeli intelligence officers, military officials and soldiers who confirmed that the technology was being used for mass surveillance. Marketplace’s Meghan McCarty Carino spoke with Frenkel about facial recognition’s role in the conflict, starting with the story of a Palestinian poet, Mosab Abu Toha, who reportedly was arrested and beaten by Israeli forces.

(04/08/2024)

The FCC tackles net neutrality, Google commits to voiding billions of data records and Jon Stewart spills about working with Apple

Google has agreed to destroy billions of browser data records to settle a class action suit alleging that the tech giant misled users about how Chrome tracked them in “Incognito mode.” Plus, “Daily Show” host Jon Stewart reveals that Apple discouraged him from interviewing Federal Trade Commission Chair Lina Khan on his Apple TV+ podcast, “The Problem with Jon Stewart.” It’s a window into the “creative differences” that led to the abrupt end of the show last fall and the pressure creators face as Big Tech companies move deeper into “content.” But first, a federal internet subsidy for low-income households is about to expire. We’ll look at efforts to keep that program funded as the Federal Communications Commission moves to vote on restoring net neutrality rules. That policy, enacted during the Barack Obama administration and rescinded under former President Donald Trump, blocked internet service providers from favoring certain websites over others. Marketplace’s Lily Jamali and Maria Curi, tech policy reporter at Axios, discuss these stories for Marketplace Tech Bytes: Week in Review.

(04/05/2024)

Why are fake obituaries cluttering Google — and upsetting loved ones?

Fake obituaries have become an online trend. They exploit tragedy for profit and have raised concerns about the reliability of search engines. Marketplace’s Lily Jamali discussed the problem with reporter Mia Sato of The Verge. Her investigation uncovered a network of websites generating this content using search engine optimization, or SEO, tactics. Sato also covered the story of Brian Vastag, a journalist who experienced this abuse when he read his own fake obituary along with that of his ex-wife, who did actually pass away.

(04/04/2024)

Why there’s no TikTok in China

The Chinese company ByteDance owns two versions of basically the same app. In the U.S. we have TikTok, used by an estimated 170 million people, while in China they have Douyin, home to more than 700 million active users. Despite having the same parent company, TikTok and Douyin function as separate worlds. Now, as TikTok simmers in political hot water, the differences between the two apps are under a microscope. To get to the bottom of what sets these sister apps apart, Marketplace’s Lily Jamali spoke with Marketplace’s China correspondent, Jennifer Pak, about why ByteDance has this system in the first place.

(04/03/2024)

Can deepfakes be used for the greater good? 

It was an early attempt to use artificial intelligence in the 2024 presidential election: Ahead of January’s New Hampshire primary, a deepfake audio recording of President Joe Biden made it to some voters in the form of a robocall, encouraging them to save their vote. A political consultant named Steve Kramer said he orchestrated that call to show the dangers of deepfakes. Nevertheless, it caused real confusion. And there are a lot of deepfakes out there, including videos, that contend they are educational or parodies. Marketplace’s Lily Jamali and Kimberly Adams discuss video deepfakes and whether the intent behind them outweighs their overall impact.

(04/02/2024)

Who benefits from a national AI program?

Right now, the federal government is piloting its response to Silicon Valley’s AI boom. It’s called the National Artificial Intelligence Research Resource, and it’s supposed to “democratize” access to AI by making gigantic and expensive AI models available to academic researchers. Marketplace’s Lily Jamali spoke with Sarah Myers West, co-executive director of the AI Now Institute, who is skeptical of the initiative’s goals. As Myers West explains, the issue with the NAIRR is the government can’t launch an AI program of its own without partnerships that are potentially lucrative for Big Tech.

(04/01/2024)

Florida bars kids from social media, EV charging tips to make your money go farther and AI ambitions at Apple’s developer fest

In this week’s episode of Marketplace Tech Bytes: Week in Review, Lily Jamali chats with Joanna Stern, The Wall Street Journal’s senior personal tech columnist, who takes us on a road trip through New Jersey’s network of Tesla superchargers. Stern recently explored how drivers of non-Tesla electric vehicles can now use these stations via an adapter. It’s part of her larger look into the best ways to save money supercharging your EV. Also this week, we’ll get Stern’s take on what to expect at the Apple Worldwide Developers Conference, which will kick off June 10 in Cupertino, California. But first, a look at a new law in Florida, the latest legislative attempt to address the potential harms social media can inflict on children. It prohibits kids 13 and under from creating accounts on popular platforms.

 

(03/29/2024)

Government pressures tech behind the scenes, says former Facebook employee. It’s called jawboning.

It’s something government officials on both sides of the aisle are known to do: pressuring tech platforms to bend to their will, aka jawboning. But the line between persuasion and coercion, or even censorship, can get murky.

Last week, the Supreme Court heard arguments from two states alleging that the Joe Biden administration illegally coerced social media companies into blocking conservative content. Matt Perault, now with the University of North Carolina at Chapel Hill’s Center on Technology Policy, says that in his former job working in policy at Facebook, jawboning happened all the time.

(03/28/2024)

What a privacy organization and Big Tech’s lead lobbying group think about internet regulation

When you look at the lawsuits aimed at blocking attempts to regulate tech, it’s usually not companies like Meta or Snap doing the suing. Oftentimes, it’s a group called NetChoice, which has emerged as Big Tech’s top lobbying force from Capitol Hill to the courts.

Today, a conversation with NetChoice General Counsel Carl Szabo and Megan Iorio, senior counsel at the Electronic Privacy Information Center, a nonprofit focused on privacy. They occasionally agree, but very often they do not.

Case in point: the California Age-Appropriate Design Code Act, which requires websites that children are likely to visit to provide privacy protections by default. It was set to take effect in July, but so far, Szabo’s group has successfully blocked it in court.

Marketplace’s Lily Jamali sat down with Szabo and Iorio and asked about how their groups interact.

(03/27/2024)

Africa’s gaming market is expected to top $1 billion in 2024

The number of gamers in Africa has doubled in recent years, but many gaming platforms require users to pay for subscriptions or make in-game purchases. That’s a problem for users who don’t have credit cards, but as the BBC’s Mo Allie reports, some fintech companies think they have a solution.

 

(03/26/2024)

Why crypto has made a comeback in the Philippines

Crypto is once again big in the Philippines. It first took off during COVID-19 lockdowns in 2021 with a now-defunct video game called Axie Infinity, where players earned money — often more than minimum wage — through non-fungible tokens, or NFTs. Of course, the crypto winter soon followed with the implosion of FTX in 2022, but now crypto is back in a big way on the island nation. Marketplace’s Meghan McCarty Carino spoke with reporter Eli Tan, who recently visited and wrote about the scene for The New York Times.

(03/25/2024)

Lawsuits, fines and the tech at the heart of it all

When a company pushes false claims about using artificial intelligence in its  business, that’s known informally as “AI washing.” It can feel like everybody’s doing it, but the Securities and Exchange Commission is cracking down on the practice. Plus, is the government’s communication with social media companies persuasion or coercion? The Supreme Court heard arguments this week in yet another case involving online speech. But first, the Department of Justice on Thursday announced that it’s bringing antitrust charges against Apple. Marketplace’s Lily Jamali spoke with Reuters Breakingviews columnist Anita Ramaswamy about all of these stories for this week’s episode of Marketplace Tech’s Bytes: Week in Review.

(03/22/2024)

What it means for nations to have “AI sovereignty”

Imagine that you could walk into one of the world’s great libraries and leave with whatever you wanted — any book, map, photo or historical document — forever. No questions asked. There is an argument that something like that is happening to the digital data of nations. In a lot of places, anyone can come along and scrape the internet for the valuable data that’s the backbone of artificial intelligence. But what if raw data generated in a particular country could be used to benefit not outside interests, but that country and its people? Some nations have started building their own AI infrastructure to that end in a bid to secure their “AI sovereignty.” According to venture capitalist Vinod Khosla, the potential implications and opportunities are huge.

(03/21/2024)

AI manipulation and the liar’s dividend

Marketplace’s Lily Jamali and Kimberly Adams discuss how deepfake images are leading people to second guess everything in the latest episode of our “Decoding Democracy” series.

(03/20/2024)

What Redditors think about the Reddit IPO

More than two years after Reddit first announced plans to go public, a share offering is expected to hit the stock market this week. The social network boasts 260 million active weekly users and more than 100,000 active communities, according to its S-1 filing with the Securities and Exchange Commission. Yet in its nearly two-decade history, Reddit has never turned a profit. Marketplace’s Lily Jamali spoke with Elizabeth Lopatto, senior writer at The Verge, who says not everyone is on board with the company selling stock.

(03/19/2024)

Makers of electric roasters pitch carbon cutting in coffee making

Roasting coffee beans was a market worth over $1 billion globally in 2022, according to Grand View Research, which projects that figure could double by 2030. Traditional roasters, powered by the fossil fuel natural gas, still dominate the market. These machines are big and bulky and kind of look like part of a train. But the makers of more compact electric roasters are piling into the business. And they have an edge, touting themselves as high-tech alternatives that are more environmentally friendly and cheaper to run than their old-school counterparts. The BBC’s Frey Lindsay has more on the story.

(03/18/2024)

TikTok faces the hammer, Sam Altman returns to OpenAI’s board, and Waymo’s driverless taxis come to Los Angeles

We’re at the end of the week, which means we’re serving up another episode of Marketplace Tech Bytes: Week in Review. Autonomous vehicle company Waymo has launched its driverless taxi service in Los Angeles. OpenAI has given CEO Sam Altman his board seat back. And a U.S. bill passed by the House of Representatives would force TikTok’s Chinese parent, ByteDance, to sell its stake in the U.S. version of the popular social media platform or be banned from app stores. Paresh Dave, senior writer at Wired, joined Marketplace’s Lily Jamali to discuss why policymakers have been pushing for action on TikTok for years.

(03/15/2024)

What a TikTok ban would mean for free speech and data privacy

On Wednesday, members of the House of Representatives proved they can agree on something. In a bipartisan vote, lawmakers passed a bill that would force TikTok to split from its Chinese owner, ByteDance, or face a nationwide ban — the first for a social media app in the U.S. President Biden has signaled he’d sign the bill into law if it passes the Senate. Advocates argue that the Chinese government could use the hugely popular app to collect Americans’ personal data and threaten U.S. security. Marketplace’s Lily Jamali spoke to Jameel Jaffer, executive director of the Knight First Amendment Institute at Columbia University, about the congressional action. He pointed out that a little something called the First Amendment could complicate the crackdown.

(03/14/2024)

The Biden administration hasn’t had a CTO. Why?

When President Barack Obama took office way back in 2009, he created a new role that promised to bring some tech know-how to his administration. Chief Technology Officer, or CTO, was, of course, a title borrowed from corporate America. Early on, the job focused on things like bringing broadband access to rural parts of the country and modernizing the way the federal government keeps records. President Donald Trump also had a CTO. Well, we are now deep into President Joe Biden’s current term in office and the president has yet to appoint a CTO for the United States. For more on why, Marketplace’s Lily Jamali spoke with Cristiano Lima-Strong, tech policy reporter at The Washington Post, who’s been tracking developments on the position.

(03/13/2024)

States and schools are learning how to manage AI in education

It’s been about a year and a half since ChatGPT hit the scene and changed the world of education, leaving teachers scrambling to adjust lesson plans and grading policies. Currently, only a handful of states are providing guidance on how AI should be used in the classroom. Just five have official policies, with about a dozen more in the works. Bree Dusseault at the Center on Reinventing Public Education at Arizona State University has been following all this.

(03/12/2024)

AI can’t handle the truth when it comes to the law

Almost one in five lawyers are using AI, according to an American Bar Association survey. But there are a growing number of legal horror stories involving tools like ChatGPT, because chatbots have a tendency to make stuff up — such as legal precedents from cases that never happened. Marketplace’s Meghan McCarty Carino spoke with Daniel Ho at Stanford’s Institute for Human-Centered Artificial Intelligence about the group’s recent study on how frequently three of the most popular language models from ChatGPT, Meta and Google hallucinate when asked to weigh in or assist with legal cases.

(03/11/2024)

EU fines Apple over competition, Change Healthcare cyberattack drags on, and Max will join the crackdown on password sharing

Late last month, Change Healthcare, a unit of UnitedHealth, came under attack by an infamous hacker group called BlackCat. $22 million in ransom later, reportedly paid in bitcoin, and the problem is far from solved. Also this week: Max, previously HBO Max, announces a crackdown on password sharing — maybe it’s time to dust off the old DVD player. But first, Apple on Monday got hit with a massive fine from regulators in Europe. They say the company used its app store dominance to box out music streaming services competing with its own. What’s $2 billion to the tech titan of Cupertino? Marketplace’s Lily Jamali asked Chrissy Farr, a health tech investor at OMERS Ventures, for today’s episode of Marketplace Tech Bytes.

(03/08/2024)

The San Francisco Fed chief says Silicon Valley is thriving, but “in transitional waters”

More than 260,000 people working in the tech industry were laid off last year, and some CEOs have put at least some of the blame on high interest rates. Policymakers at the Federal Reserve hiked rates at the fastest pace in modern history to beat back inflation. And when rates rise, borrowing money gets more expensive. Marketplace’s Lily Jamali sat down with Mary Daly, president and CEO of the San Francisco Federal Reserve Bank, to discuss how the tech industry is navigating through this higher interest rate world and ask about her agency’s role in the Silicon Valley Bank collapse, one year later.

 

(03/07/2024)

One year after “all hell broke loose” at Silicon Valley Bank

This week marks the first anniversary of the collapse of Silicon Valley Bank, the largest bank failure in the United States since the 2008 financial crisis. Today, Marketplace’s Lily Jamali revisits the SVB collapse with Anat Admati, an economics professor at Stanford University and co-author of the book “The Banker’s New Clothes.”

(03/06/2024)

Deepfakes and the 2024 election season

Audio deepfakes have become shockingly convincing in the last few years. A deepfake robocall impersonating President Joe Biden encouraging voters to stay home for the New Hampshire primary was one recent example of how far the technology has advanced. That’s why “Marketplace Tech” is launching a limited series called “Decoding Democracy.” Marketplace’s Lily Jamali will be joined by other Marketplace reporters, experts and researchers to discuss what election mis- and disinformation is out there, how to spot it and how it impacts our democracy. In this first episode of “Decoding Democracy,” Marketplace senior correspondent Kimberly Adams joins Jamali to delve into the latest on audio deepfake technology and how to protect yourself from being fooled by one.

(03/05/2024)

Spotting tech-driven disinformation isn’t getting easier

“Misinformation” and “disinformation” are often lumped together. They’re not the same, but they are very much connected. Say you hear that Christmas falls on Dec. 23 this year. If someone told you that thinking it was true, it’s considered misinformation. But when it’s spread with the intent to deceive, that’s disinformation, which can easily be amplified unwittingly by the folks in the first group. Audio and video generated by artificial intelligence is everywhere in this election season. So before you click Share, know that the tech used to create that convincing-but-often-false content is getting a lot better a lot faster than you might think. Marketplace’s Lily Jamali spoke with longtime misinformation researcher Joan Donovan, now a journalism professor at Boston University, to learn more.

(03/04/2024)

A boost for data privacy policy, Nvidia’s chip shortage eases and Apple steers away from electric cars

It’s Friday, and that means it’s time to dig into some of this week’s tech headlines in “Marketplace Tech Bytes: Week in Review.” Good news for Nvidia, the top chipmaker for artificial intelligence applications. There are signs that the company’s product shortage is finally easing up, as more customers nab chips to power their AI ambitions. Plus, Apple reportedly hits the brakes on plans to create its own electric vehicle. But first, there was significant movement on data privacy policy. This week, the Joe Biden administration issued an executive order restricting the sale of Americans’ data to “countries of concern,” according to the White House. Marketplace’s Lily Jamali spoke with Natasha Mascarenhas, reporter at The Information, for her take on these stories.

(03/01/2024)

Voting precincts are steadily moving away from paperless machines

“DRE” is the acronym in election-speak. It stands for direct-recording electronic voting machines … the kind that record votes directly into a computer’s memory, often with no paper trail. In an effort to boost security and ensure more reliable counting of ballots across the country, officials have been replacing them with voting machines that produce a paper backup. And there has been noticeable progress on this front. According to a recent report from the nonprofit organization Verified Voting and the Brennan Center for Justice, in 2016 about 22% of registered voters were in jurisdictions that used DREs. By 2020, that figure had fallen to 9% and could drop considerably further this year. Marketplace’s Lily Jamali spoke with Megan Maier, co-author of the Verified Voting report, about replacing what’s left of these outdated machines and bringing that number down to zero.

(02/29/2024)

DOE’s Granholm drives campaign to make EV batteries a U.S. industry

A big part of Jennifer Granholm’s job as U.S. secretary of energy involves selling President Biden’s clean energy agenda and convincing Americans that it’s benefiting them. On Monday, she toured a facility near San Francisco operated by the company Cuberg, which is developing a lithium-based battery that’s less flammable than the ones we use today. Marketplace’s Lily Jamali talked with Granholm about how batteries like Cuberg’s fit into the administration’s sweeping climate policy.

(02/28/2024)

Will we remember any of the fast-paced “trendbait” slang on TikTok?

The race to coin new words and phrases is on — on TikTok. They range from “first time cool syndrome,” to “the weekend effect,” and “dinner and couch” friend. Keeping track of all this can feel like a wild goose chase, to use an expression credited to William Shakespeare, who introduced countless words and phrases to the English language. But unlike the Bard’s phrases, TikTok slang doesn’t seem to have much staying power. Marketplace’s Lily Jamali spoke with Rebecca Jennings, senior correspondent for Vox, on the TikTok “trendbait,” as she calls it — terms invented by content creators who seem like they’re trying a little too hard — and what’s driving it all.

(02/27/2024)

How NetChoice became Big Tech’s ally against social media regulation

The Supreme Court hears arguments on two state laws Monday — one in Texas and one in Florida — that seek to punish social media platforms over allegations they censor conservative speech. The legal force fighting these state laws is itself a group with conservative leanings called NetChoice, which has emerged as Big Tech’s top political lobbyist. And it’s going after social media crackdowns in blue states too, like the California Age-Appropriate Design Code Act, which required that platforms put in stronger default data privacy protections for younger users. Wherever a social media regulation pops up, NetChoice, it seems, is there. Isaiah Poritz of Bloomberg Law has been reporting on the organization.

(02/26/2024)

Amazon to join the Dow, VCs steer away from China’s startups, and Rivian’s cold EV winter

It was not that long ago that electric vehicle maker Rivian was drawing comparisons to Tesla. But flagging demand for EVs has not served the company well. Its earnings release this week made that much clear. Also, a look at why American venture capital firms appear to be pulling back from funding startups in China. But first, Amazon has come a long way since it was founded 30 years ago. Its next stop: the Dow Jones Industrial Average. It joins the market indicator Monday. Marketplace’s Lily Jamali is joined by Jewel Burks Solomon, managing director at Collab Capital, for her take on these stories.

(02/23/2024)

When cellphones fail, landlines are still a lifeline

AT&T is asking California regulators to be relieved of its obligation to provide basic landline phone service to anyone who wants it. “No customer will be left without voice or 911 service,” AT&T says, but Californians weighing in are, by and large, skeptical. Regina Costa, telecom policy director at the Utility Reform Network, an advocacy group, told Marketplace’s Lily Jamali that having a “carrier of last resort” matters.

(02/22/2024)

Want to quit your smartphone?

Once a week, many of us get that dreaded screen-time report courtesy of our smartphones. But a recent study found keeping track of our average usage doesn’t actually help us control our screen time all that much. Caught in the loop of screen-time shame like so many of us are, New York Times tech reporter Kashmir Hill decided to actually do something about it. Marketplace’s Lily Jamali spoke with Hill about her experience breaking up with her iPhone and replacing it with a flip phone, T9 texting and all, because she’d finally had enough.

(02/21/2024)

Would you trust a cancer screening by artificial intelligence?

As consumers, we’ve all been subjected to the “upsell,” or pressure to pay a little more for a product that’s slightly better. It’s one thing if you’re buying, say, a car or a piece of clothing. The ethical questions get a lot more complicated in health care. Some providers have started integrating artificial intelligence in diagnostic procedures, including screenings for breast cancer. The tools may be available for an additional cost, and questions about their accuracy have been raised. Marketplace’s Lily Jamali spoke with Meredith Broussard, a journalism professor at New York University, about integrating AI into mammograms and her personal experience grappling with the tech.

(02/20/2024)

Vibrating suits offer a new way to experience music

We often think of music as a mostly auditory experience, but it’s also a physical one, especially for people who are deaf and hard of hearing. Daniel Belquer — a Philadelphia-based technologist, composer and “chief vibrational officer” of Music: Not Impossible — has been studying the relationship between sound and sensation, and how that connection can make music more accessible. “Marketplace Tech” spoke with Belquer about how his vibrating technology is helping people experience music in new ways.

(02/19/2024)

A $7 trillion chips moonshot, AI-fueled cyberattacks, and Disney’s bet on gaming

On the show today, Microsoft says groups affiliated with the governments of Russia, China, Iran and North Korea are using AI tools to improve their cyberattacks. Also, Disney is investing $1.5 billion in Epic Games. Can we expect a “Frozen” / Fortnite crossover? We’re not sure yet, but what we can expect is regulatory scrutiny. But first, in Silicon Valley, where software normally gets all the glory, OpenAI’s Sam Altman is reportedly planning a big move into hardware by raising up to $7 trillion for a new AI chips project. Marketplace’s Lily Jamali is joined by Paresh Dave, senior writer at Wired, for his take on this week’s tech news.

(02/16/2024)

How a comprehensive federal privacy law could protect kids online

On our show last week, we had Sen. Amy Klobuchar share her take on the recent Senate hearing with tech executives. You remember the one, with the execs, including Meta’s Mark Zuckerberg, doing their best to stall in response to searing questions about how to keep kids safe online. Klobuchar told us that hearing may have actually moved the needle on that issue. She stressed to us that such events educate the public and help lawmakers get on-the-record pledges of support for specific bills from tech CEOs. In the absence of federal rules, a patchwork of state laws has filled the void. How’s that going? Nicol Turner Lee, senior fellow at the Brookings Institution, gave Marketplace’s Lily Jamali the rundown.

(02/15/2024)

Dating apps can get pretty intimate with your data

Cuffing season is that time of year when singles hunker down with someone to keep them warm — temporarily. And Valentine’s Day more or less marks the end of it. So people are about to start flocking back to their dating apps. Adrianus Warmenhoven, cybersecurity expert at NordVPN, told Marketplace’s Lily Jamali that a lot of those apps are eager to vacuum up their personal data.

(02/14/2024)

In spite of plummeting valuation, 23andMe still aims to pivot into biotech

23andMe has seen its valuation plummet from $6 billion to close to zero, with the Nasdaq threatening to delist the company’s stock. Still, company leaders have high hopes for medical research and a pivot to biotech. Rolfe Winkler has been writing about what happened for The Wall Street Journal, and discussed the company’s financial woes and future roadmap with Marketplace’s Lily Jamali.

(02/13/2024)

For Uvalde families, social media is a tool to share grief and energize advocacy

On May 24, it will be two years since 19 children and two teachers were killed in the shooting at Robb Elementary School in Uvalde, Texas. Photojournalist Tamir Kalifa has spent much of the last year and a half documenting the lives of the victims’ families and friends in the wake of the tragedy. Last week he was awarded the American Mosaic Journalism Prize for that work. He told Marketplace’s Lily Jamali about how social media is helping the community deal with its grief and bolstering its push for gun control.

(02/12/2024)

FCC cracks down on AI robocall scams, Meta tightens oversight of AI content and Sen. Klobuchar discusses Section 230 reform
(02/09/2024)

What does it take to protect children online?

A week later and we’re still thinking about the hearing that saw half a dozen tech CEOs testify before the Senate Judiciary Committee on keeping kids safe online. It left us wondering: Why do lawmakers hold these hearings then fail again and again to pass federal laws to keep Big Tech in check? One thing was clear: The importance of keeping kids safe online is one of the few things that a lot of Democratic and Republican senators agree on. Take for example the SHIELD Act, a bill co-sponsored by members of both parties. One of those members is Democratic Sen. Amy Klobuchar of Minnesota. She told Marketplace’s Lily Jamali it’s hard to get bills like that through Congress given how much influence tech companies wield in Washington.

(02/08/2024)

The Department of Energy will track energy used in crypto mining

The business of minting cryptocurrencies here in the United States is growing bigger by the day. In January 2020, just 3.4% of the world’s bitcoin mining took place here. That figure ballooned to almost 38% in just two years. As we’ve talked about on this show, mining bitcoin and some other cryptocurrencies burns through a lot of electric power. The Energy Information Administration has been interested in tracking this activity, sifting through articles in the media and company reports. But the federal agency has decided to start collecting information from cryptocurrency miners themselves about where they operate and how much energy they use. Marketplace’s Lily Jamali asked Mark Morey, senior adviser for electricity analysis at the EIA, about the project.

(02/07/2024)

Pumped-storage hydropower could help renewable energy flow

Back in the 1970s, the Tennessee Valley Authority built what remains one of the largest energy storage facilities in the world: a pumped-storage hydropower plant. A pump takes water from the Tennessee River, shoots it up a giant shaft and holds it there until electric power needs peak during the day. At that point, the water is allowed to drain back down, spinning turbines that can generate enough power for a million homes. It’s almost like a gravity-powered battery as big as a cathedral … buried deep inside a mountain. Marketplace’s Lily Jamali spoke with Robert Kunzig, a freelance journalist who recently wrote about this in depth for the publication Science. He says pumped-storage hydro is attracting a lot of interest, thanks in part to generous tax credits from the 2022 Inflation Reduction Act.

(02/06/2024)

Apple’s Vision Pro is finally here. What took so long?

Last Friday, Apple’s long-awaited contribution to the virtual reality headset market finally hit stores across the U.S. Apple CEO Tim Cook promised the new technology would be nothing short of revolutionary when he unveiled it last summer. But let’s not forget the fate of the Google Glass, the glasses with a built-in display and camera first released by Google in 2013 and formally ended a decade later. Marketplace’s Lily Jamali spoke to Lance Ulanoff, U.S. editor-in-chief of TechRadar, for his take on the Vision Pro. Ulanoff said Apple’s new headset just might catch on, thanks to what Apple calls “spatial computing.”

(02/05/2024)

Tech CEOs grilled by Congress, Microsoft still leads in AI, and Neuralink touts its human brain implant

Companies vying for AI dominance have told us their stories, but this week they showed us their numbers, and there is a clear front-runner. Plus, a court struck down Elon Musk’s $56 billion pay package, but it’s the announcement that his startup Neuralink did its first human brain implant that has us really scratching our heads. First, though, a look back at Wednesday’s Senate hearing that put tech execs, politicians and families affected by online child sex abuse in a room together on Capitol Hill. Marketplace’s Lily Jamali is joined by Anita Ramaswamy, columnist for Reuters Breakingviews, for her take on these stories.

(02/02/2024)

What the “grief tech” industry says about how we navigate loss

The universe of industries that make money off dying in this country is extensive, and tech entrepreneurs have managed to insert themselves into various corners of it. That’s all according to culture journalist Mihika Agarwal, who’s been reporting on the grief tech industry — including ghost bots, the chatbots that are supposed to help us process grief. Marketplace’s Lily Jamali spoke to Agarwal about her reporting.

(02/01/2024)

The many battles in the lithium and critical minerals revolution

In 2021, the Biden administration put out a report about gaps in the supply chain for electric vehicles. It estimated global demand for lithium and graphite would grow by more than 4,000% by 2040 if the world were to achieve the climate goals laid out in the Paris accords. These materials, along with copper, nickel and others, are critical to green technologies. And there is a global fight over their supply, one that Reuters correspondent Ernest Scheyder documents in his new book, “The War Below: Lithium, Copper, and the Global Battle to Power Our Lives.” He told Marketplace’s Lily Jamali about why lithium, in particular, is in such high demand and the challenges of bringing it to market.

(01/31/2024)

More people are buying EVs, but there aren’t enough mechanics to fix them

By 2030, there are expected to be up to 11 million hybrid or electric vehicles in the United Kingdom, according to the Local Government Association. But there are currently only around 45,000 mechanics who are qualified to fix and service them. Unless more people sign up to be EV mechanics, drivers in the U.K. might find themselves with an electric car they can’t get fixed or afford to insure. We’ll hear more from BBC reporter Frey Lindsay.

(01/30/2024)

Why carbon capture isn’t a magic bullet solution to the climate crisis

In rural North Dakota, an old, coal-fired power plant is being retrofitted to capture emissions before they enter the atmosphere and store them underground. $890 million from the 2022 bipartisan infrastructure law will go towards that and two similar projects in California and Texas. Critics take issue with spending taxpayer money to kick the tires on “carbon capture and storage” technology. Among those critics are Catherine McKenna, Canada’s former minister of environment and climate change. She’s now CEO of Climate and Nature Solutions, an advisory firm, and chairs the UN’s expert group on net-zero commitments.

(01/29/2024)

Layoffs continue, Silicon Valley renews romance with Middle East money and why Netflix is retiring its no-ads basic tier

On the show today, Middle Eastern sovereign wealth funds have parked a whole lot of money in Silicon Valley. Saudi Arabia’s Public Investment Fund, for one, spent more than $31 billion on 49 venture deals, up 33% in 2023. Why does the tech industry find it so hard to break up with Middle East money? Plus, Netflix changes up its business model — again. We look at why the streaming giant sees even more ads in its future. But first, job cuts continue across the tech landscape. Even TikTok, with its $225 billion valuation and 150 million active users in the U.S. alone, is letting people go. Marketplace’s Lily Jamali is joined by Natasha Mascarenhas, reporter at The Information, for her take on these stories.

(01/26/2024)

How satellite radar helps scientists map the destruction in Gaza

The World Court is expected to rule Friday on whether to grant emergency measures to stop the war in Gaza. South Africa has accused Israel of carrying out genocide in the Palestinian enclave. Israel says it’s targeting Hamas militants – not civilians – in response to the deadly Hamas attack of Oct. 7. But more than 25,000 Palestinians have been killed in Israeli strikes, and according to Corey Scher of the City University of New York and Oregon State University’s Jamon Van Den Hoek, nearly half the buildings in Gaza have been damaged or destroyed. Marketplace’s Lily Jamali spoke to Scher and Van Den Hoek about their work mapping the destruction with satellite radar technology.

(01/25/2024)

The anonymous world of “extreme privacy”

It’s hard to disappear these days. Everything from renting property and using a credit card to working a job leaves a digital footprint. But just because it’s hard to vanish from the virtual world doesn’t mean people aren’t trying. Some do it out of necessity, to escape violence or persecution. Others do it out of curiosity, pursuing total anonymity just to see how far they can take things. Marketplace’s Lily Jamali spoke with Hal Triedman, a privacy engineer who recently wrote about the “extreme privacy” community for the online magazine Reboot.

(01/24/2024)

AI reveals unseen human activity across the world’s oceans

AI can be used for unsavory things, like any technology. But researchers at the nonprofit Global Fishing Watch have revealed a promising use case — enlisting AI to accurately track human activity on the oceans, according to its new study published in the journal Nature. There’s a lot out there that has long floated under the radar of monitoring systems, including the so-called dark fleets involved in illegal and unregulated fishing. Marketplace’s Lily Jamali spoke with David Kroodsma, director of research and innovation at Global Fishing Watch, about the group’s work.

(01/23/2024)

Bitcoin has gone mainstream. For crypto, that’s controversial.

It’s been almost two weeks since several investment products tied to bitcoin started trading on old-school financial markets. These bitcoin ETFs have made it easier for everyday investors to place bets on the crypto market, and in the days since federal regulators gave the green light, investors have poured nearly $2 billion into the new bitcoin funds. But probably not the crypto purists, says Joel Khalili, who reports on the industry for Wired. Marketplace’s Meghan McCarty Carino spoke with Khalili about crypto early adopters, who, he says, are quite happy to stay on the fringes of the financial system.

(01/22/2024)

How the C-suite sees AI, what’s next for CRISPR and why health tech needs better marketing

On the show today, the Food and Drug Administration expanded its approval for CRISPR gene-editing therapies. We look at the affordability of these treatments, which can cost well into the millions of dollars. Plus, is bad marketing stunting health tech companies? More on how startups can up their game. But first, at this week’s World Economic Forum in Davos, Switzerland, there were 32 scheduled events devoted to AI. When they weren’t comparing private jets, business executives were busy asking, “How do you make money off AI?” Marketplaces’ Lily Jamali is joined by Christina Farr, a health tech investor at OMERS Ventures, for her take on these stories.

(01/19/2024)

Spot bitcoin investment funds likely to stoke miners’ massive energy use

The Securities and Exchange Commission’s recent approval of spot bitcoin exchange-traded funds means that for the first time, people can invest in funds that include bitcoin with no crypto wallet required. Demand for the original cryptocurrency is only expected to grow, and bitcoin mining operators are in position to satisfy it. Two years ago, Marketplace’s Lily Jamali visited one in upstate New York. Stacks of computers burned through tons of power to generate new bitcoins, she reported. Texas is now a preferred hub, and Ben Hertz-Shargel of the consultancy Wood Mackenzie says the SEC’s move will be felt there.

(01/18/2024)

The demise of Hyperloop One and the future of high-speed transport

While Marketplace’s Lily Jamali was at CES last week in Las Vegas, she took her first ride on the Vegas Loop, built by Elon Musk’s the Boring Co. In 2013, Musk floated the concept of a hyperloop as a way for people to travel long distances at superfast speeds via pods in vacuum-sealed tubes. The Vegas Loop, as Lily found out, is not that. Developing actual hyperloop technology is hard and costly. Just ask Hyperloop One, a startup that recently shut down after a decade of trying. Lily recently spoke with Bloomberg’s Sarah McBride about Hyperloop One’s demise and what it means for the tech sector’s larger ambition to create hyperloop transport systems.

(01/17/2024)

Could “hydropanels” help solve the water crisis?

One consequence of climate change is more frequent and severe droughts. And that has water-stressed communities looking for new sources of drinking water. Today, Marketplace’s climate podcast “How We Survive” and host Amy Scott take a look at how technology can help.

(01/16/2024)

Can robots make us less lonely?

Last year, the University of Michigan’s National Poll on Healthy Aging found that 1 in 3 adults between 50 and 80 years old said they felt isolated. Enter ElliQ, the robot companion created to alleviate loneliness in older adults. She’s programmed to be inquisitive and empathetic and is designed to sit in your home and keep you company. Marketplace’s Lily Jamali spoke with Dor Skuler, CEO and co-founder of Intuition Robotics, about why he thinks a robot is the right tool to address loneliness.

(01/15/2024)

AI in the workplace, where venture capital will flow and age tech at CES

On the show today, tech investors are among the 100,000-plus people who’ve descended on Las Vegas for this year’s CES. They’re looking for the next big thing in tech and trying to make sure they don’t throw money at the next big dud. Plus, CES showcases the latest in age tech — products meant to make getting older easier, more comfortable and less lonely. But first, artificial intelligence is a big theme at the gathering this year, and the technology is becoming a regular part of people’s work lives. That’s according to a new survey from Tech.co. Marketplace’s Lily Jamali is joined by Jewel Burks Solomon, managing director at Collab Capital, and Katie Roof, reporter at Bloomberg, for their take on these stories.

(01/12/2024)

Can tech help improve your sleep?

We’re a few days into CES now, and amid the demos, launches, meeting, greeting, keynotes and all the walking, there’s one thing on a lot of people’s minds: sleep. So, Marketplace’s Lily Jamali stopped by the National Sleep Foundation’s booth to meet some folks there thinking about sleep. She spoke with Biquan Luo, co-founder and CEO of Lumos Tech, whose company makes what looks like a regular sleep mask, but has embedded LED lights. It’s designed to help recalibrate a user’s sleep schedule.

(01/11/2024)

At CES, a look down the long road ahead for automotive tech

CES is many things — including a gadget fest and a glimpse into the kind of technology we might be using a month or a decade from now. CES also hosts one of the biggest auto shows on the planet, which is why it’s worth noting that General Motors, Ford and Chrysler aren’t here this year. The United Auto Workers strike ended just a few months ago. General Motors, specifically, is still regrouping after the implosion of its robotaxi startup Cruise. Meanwhile, Tesla’s Autopilot driver assistance is under pressure from regulators. The idea of reaching fully autonomous driving — what’s known as Level 5 in the tech sector — is starting to feel out of reach. And maybe that’s OK.

Marketplace’s Lily Jamali spoke to Trevor Curwin, director of strategic partnerships at Sheeva.AI, an automotive payments company, from the CES floor about the troubles and outlook for the auto industry’s tech ambitions.

(01/10/2024)

What to watch for at CES

This week, more than 100,000 people from around the world — including staff from “Marketplace Tech” — are gathered in Las Vegas to talk tech at the annual Consumer Electronics Show. CES this year features more than 4,000 exhibitors, from small startups to tech giants like Amazon, Intel and Sony. There’s so much to see in so little time, so Marketplace’s Lily Jamali spoke with Gary Shapiro, president and CEO of the Consumer Technology Association, which runs CES, about what to watch for at this year’s event.

(01/09/2024)

Women still hold just a third of clean energy jobs, Fuller Project says

Last June, President Joe Biden flew to Silicon Valley to tout the massive federal investment in clean energy made possible by the Inflation Reduction Act. For a long time though, women have been largely shut out of clean tech jobs. And an investigation by the nonprofit newsroom The Fuller Project, reported by Kate Gammon, found that last year, women filled just 32% of green energy jobs, up just 1 percentage point since 2008. Marketplace’s Lily Jamali spoke with senior editor Aaron Glantz about The Fuller Project’s sometimes graphic findings.

(01/08/2024)

Tesla updates driver assistance software, Apple’s rocky start to the year and the personal tech to keep an eye on in 2024

On the show today, shares of Apple touched a seven-week low this week after Barclays downgraded the company. What does the dreaded “sell” rating say about expectations for the Cupertino tech giant? Plus, telling AI from reality might get easier in 2024 thanks to tools that can help with that, and a preview of other personal tech to watch for in the year ahead. But first, Tesla CEO Elon Musk set an ambitious goal at the beginning of 2023 — sell 2 million electric vehicles by the end of the year. The company came pretty close to that sales goal with 1.85 million deliveries; that, compared with 73,000 EVs sold by Ford (if you round up). However, Tesla did fall behind China’s BYD as the EV sales leader for the first time. Marketplace’s Lily Jamali is joined by Joanna Stern, senior personal technology columnist at the Wall Street Journal, for her take on these stories.

(01/05/2024)

Is Big Tech using philanthropy to influence universities?

A former Harvard misinformation researcher named Joan Donovan recently filed a whistleblower complaint against the university. In it, she accused officials of bowing to tech giant Meta when she was ousted from her position following a $500 million donation from the charity of Meta CEO Mark Zuckerberg. Harvard denies Donovan’s accusations, but the fallout spotlights the influence Big Tech can have on academic institutions. Marketplace’s Lily Jamali spoke with Katie Paul, director of the Tech Transparency Project, about how industry funding can come with strings attached.

(01/04/2024)

The ins and outs of reporting on Facebook

For reporters covering Facebook, getting the real story has only become harder since the release of the “The Facebook Files” in 2021. The Wall Street Journal series, based on documents provided by whistleblower Frances Haugen, exposed the inner workings of the company now known as Meta, from its lax rules for VIPs to internal research on Instagram’s impact on teens. Jeff Horwitz, a reporter for The Wall Street Journal, writes about the challenge of covering the company in his new book “Broken Code: Inside Facebook and the Fight to Expose Its Harmful Secrets.” Marketplace’s Lily Jamali spoke with Horwitz about how he’s covered Facebook and Meta and how Meta’s platforms have changed over the years.

(01/03/2024)

Using the internet to connect users to queer-owned spaces around the world

Growing up a closeted child in the rural Midwest, Charlie Sprinkman always hoped he could one day connect with others in the queer community. Now, as an adult, he lives in Portland, Oregon, where he manages a team at a consumer packaged goods company. In his spare time, he combines skills from his day job with a knack for tech to put queer-owned businesses that he’s visited across the U.S. onto a digital map he’s created, called Everywhere Is Queer. What started as a small project last year, has now gone global.

(01/02/2024)

For many, AI is a religious experience (rerun)

Artificial intelligence can feel abstract, so we’ve come to depend on certain narratives to try and make sense of it all. Some of the language we use to describe AI and our interactions with it is rooted in religious ideas. Are you bracing for the apocalypse? Have you been blessed by the algorithm or consulted with a Robo Rabbi lately? The deification of AI, whether it’s done consciously or not, is something Beth Singler studies as a professor of digital religions at the University of Zurich in Switzerland. Marketplace’s Lily Jamali spoke to Singler about religious tropes in the narratives we consume and share about AI.

(01/01/2024)

What happened to the Metaverse?

It wasn’t all that long ago when “the Metaverse” was being pushed hard in certain corners of the Big Tech universe. What was it? It wasn’t always clear — something about a virtual but realistic place where, we were told, we’d be hanging out with friends, holding office meetings and even buying property. Fast forward to today and not many people are talking about it much anymore. Marketplace’s Lily Jamali spoke with Ed Zitron, writer and CEO of EZPR about what happened to the hype.

(12/29/2023)

Crypto comes to the classroom

Next year marks 15 years since Bitcoin’s launch. 15 years is a drop in the bucket in historical terms, but literally a lifetime for teenagers. Yanely Espinal, host of Marketplace’s “Financially Inclined” podcast, has been talking to teenagers about crypto and she says they have so many questions. She spoke with Marketplace’s Lily Jamali about how teachers are trying to figure out how to handle crypto-curious students.

(12/28/2023)

RIP, Netflix DVD

In 2023, we said goodbye to a service you might not have known was still around — DVD delivery from Netflix, now a giant in streaming. With a collection of more than 100,000 titles available for delivery in those red, paper envelopes, the DVD service retained some utility even years into the company’s transition. But Netflix pulled the plug on the service in September. Marketplace’s Lily Jamali spoke with Slate writer and editor Sam Adams about what we lost with its demise.

(12/27/2023)

Preserving Indigenous cultures and languages with the help of AI

Growing up on the Northern Cheyenne Indian Reservation in Montana, Michael Running Wolf was especially aware of the importance of language. For decades, it was illegal under U.S. law to speak Native languages in schools. So in regard to learning them, generations of Indigenous children went without. Running Wolf grew up to become a computer scientist, landing a job working on Amazon’s virtual assistant, Alexa. A few years ago, he started to wonder how he might get something like Alexa to speak Cheyenne and other Indigenous languages. That has become his lifelong mission.

(12/26/2023)

The cloud’s heavy toll on natural resources (rerun)

The thing we call “the cloud” might sounds harmless, but that seemingly abstract place where the details of your digital life get stored takes a heavy toll on the environment. Marketplace’s Lily Jamali spoke with Steven Gonzalez Monserrate, a postdoctoral researcher in the Fixing Futures training group at Goethe University in Frankfurt, Germany, about his research on cloud data centers and their effect on the health of the planet.

(12/25/2023)

A week of legal troubles for Big Tech

It’s Friday, which means it’s time for Bytes: Week in Review. On the show today, a trio of legal stories dominating Big Tech coverage. As OpenAI and Microsoft stare down allegations of copyright infringement, 11 nonfiction authors, including some Pulitzer winners, have joined a lawsuit against both companies. Plus, Apple pauses sales of two of its latest Apple Watch models. But patent problems might not put much of a dent in the company’s holiday haul. First, though, Google settled a 2021 antitrust lawsuit brought by 36 states and Washington, D.C., in September. This week, we learned that Google is paying $700 million as part of that settlement. Marketplace’s Lily Jamali is joined by Wired senior writer Paresh Dave, who explains what prompted the states to file suit in the first place.

(12/22/2023)

Long lines and broken chargers: Demand for powering EVs outpaces infrastructure

More than a million electric vehicles were sold in the U.S. this year, but despite that some automakers announced a slowdown in EV production this fall. As more drivers make the switch to electric, the availability of public places to juice up those cars hasn’t exactly kept pace. Back in 2021, the federal government set aside $7.5 billion to build tens of thousands of chargers across the country. But the project has barely broken ground in the two years since. Marketplace’s Lily Jamali spoke with Marketplace reporter Meghan McCarty Carino about the issue, which she’s been following as both a reporter and an EV driver. She said relying on public chargers has only become harder.

(12/21/2023)

Are lab-grown diamonds dazzling consumers?

By one estimate, “lab-grown diamonds” make up a $14 billion market. And the world’s largest jewelry maker, Pandora, is betting that that market will only grow. Pandora says it will stop selling mined diamonds and is expanding its lab-grown diamond range. The brand says growing diamonds in a lab is more environmentally sustainable than mining, and also happens to be more affordable, thanks to cost-effective production methods. The BBC’s Leanna Byrne has more on how lab-grown diamonds are made and who’s buying them.

(12/20/2023)

EU’s tech regulatory framework protects its consumers, but can slow down innovation

When Google unveiled its answer to OpenAI’s ChatGPT this month, Gemini, the pitch was: AI that can run efficiently on everything from data centers to your smartphone. But it came with a caveat for users in the UK and the European Union: you can’t use it there, for now. After the EU’s recent passage of the AI Act, Marketplace’s Lily Jamali spoke with Andrea Renda of the Center for European Policy Studies. He says Google is trying to convince European lawmakers that Gemini complies with the continent’s tough privacy law, the General Data Protection Regulation (GDPR). Renda says the GDPR is likely why Gemini hasn’t made it to Europe, yet.

(12/19/2023)

How AI could help families get paid leave benefits

The U.S. is one of just a handful of countries without a national paid family leave program. As a result, offering those benefits has been left up to individual states and employers. Thirteen states and Washington, D.C., currently offer paid family leave programs, but they’re not always easy to navigate. Reshma Saujani, founder and CEO of Moms First, says this complicated system means workers lose an average of $10,000 in wages by taking that leave without being paid. That’s why her organization released an AI chatbot to help people in New York navigate their state’s paid leave program.

(12/18/2023)

Europe’s landmark AI law, Google’s court loss and the data behind nearly 100 billion hours of Netflix

On the show today, Epic Games won its antitrust lawsuit against Google this week. What it means for the players and why the rest of Big Tech is watching. Plus, Netflix releases viewing data for its entire streaming catalog for the first time. What did we all watch? But first, it took 37 hours of negotiations for the European Union to pass what’s being called the world’s most ambitious law regulating artificial intelligence. Now the hard part: hashing out the details. Marketplace’s Lily Jamali is joined by Maria Curi, tech policy reporter at Axios, for her take on these stories.

(12/15/2023)

Meta has a problem with hosting predators on its platforms

Warning: This episode includes sensitive content about the sexualization of children.

For several months now, reporters at The Wall Street Journal have been looking at the algorithms that recommend content on Meta’s platforms, specifically Facebook and Instagram. They’ve found that those algorithms promote child sexual abuse on a mass scale to users who show sexual interest in kids. Meta argues that it uses sophisticated technology, hires child-safety experts and reports content to help root predators out. But the problem persists, according to Wall Street Journal reporter Katherine Blunt. She told Marketplace’s Lily Jamali what she learned by setting up test accounts, including some that followed young influencers on Instagram.

(12/14/2023)

Bug bounty hunters’ attempt at patching zero day vulnerabilities

In software development, bugs in the code are inevitable. That’s why companies push out software updates so often. But there is a specific kind of bug that is especially worrisome, something called a “zero day.” It’s a bug no one knows about — not even the software company — so it hasn’t been patched and is vulnerable to hackers. Dina Temple-Raston, host of the podcast “Click Here,” has more on this story.

(12/13/2023)

Tech companies want marketable web addresses. These island nations are selling them.

Since 1974, an international standard has governed the assignment of two-letter identification codes to every country and territory on Earth. When the internet came along, those codes were used in website domain names, and it didn’t take long before outside companies started using them too,  paying premiums for some particularly marketable codes. Marketplace’s Lily Jamali spoke with journalist Amy Thorpe about the profitable domain name marketplace.

(12/12/2023)

The green bubble vs. blue bubble debate isn’t just a tech issue

Remember Apple’s “Get a Mac” campaign from 2006? They featured actor Justin Long as the hip Mac computer personified in conversation with a noticeably less cool John Hodgman playing a PC. Seventeen years and plenty of tech releases later, it seems the stereotypes in those ads never really went away. Take, for example, a recent TikTok trend in which women respond to the question, “He’s a 10, but he has an Android phone. What’s his new rating?” For some, the answer is 1 or 0. Marketplace’s Lily Jamali spoke with Brian Chen, personal tech columnist at The New York Times, about “green bubble shaming.”

(12/11/2023)

Layoffs hit Spotify, Google launches its Gemini AI tool — oh, and an unexpected Cameo star

On today’s Tech Bytes: Google launches its AI tool Gemini into the public arena — finally. Plus, ousted congressman George Santos becomes a star on Cameo. But first, Spotify CEO Daniel Ek said the music streaming giant is cutting 17% of its workforce. Here’s the thing, though: The size of Spotify’s user base is actually growing right now. Marketplace’s Lily Jamali is joined by Anita Ramaswamy, columnist at Reuters Breakingviews, for her take on these stories.

(12/08/2023)

Tired of trying to protect your data privacy? You’ve got “consent fatigue.”

If you use the internet, you have undoubtedly been asked to consent to cookies. They remember our log-in information and also track things like what we’re reading and buying. Trying to avoid cookies can feel pretty pointless and exhausting to the point where privacy experts have named the phenomenon “consent fatigue.” Marketplace’s Lily Jamali spoke to Matt Schwartz, policy analyst for Consumer Reports, about how we got here.

(12/07/2023)

Meta’s pixel code tracks students from kindergarten to college

For years, Facebook, now renamed Meta, has offered a code called pixel to businesses. By embedding pixel on their websites, those businesses can collect information on users, then target them with ads on Meta’s social media platforms. The investigative news website The Markup has been looking into how some of the personal information pixel gathers is shared back with the tech giant. Meta says its policies make clear that advertisers should not send sensitive information about customers through its business tools.

But Colin Lecher, co-author of a new Markup investigation, is reporting that students are among those the pixel code tracks.

(12/06/2023)

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