The Daily Circuit

Fairview, Accretive testifying on debt collection practices

by Tom Weber, Minnesota Public Radio

10:06 AM, May 30, 2012

LISTEN

Interim CEO of Fairview Health Services Charles Mooty along with a top executive of a debt collection agency that has come under fire in Minnesota will be among those testifying at a congressional committee in St. Paul Wednesday morning. The hearing is chaired by Sen. Al Franken.

A lawsuit filed this year by Minnesota Attorney General Lori Swanson accuses Accretive Health, a former contracted collection agency for Fairview, of misusing private patient information. The agency is also accused of using high-pressure tactics to get patients to pay, sometimes before they were treated, including seeking payment at their bedsides or while they were still in the emergency room.

Franken is also exploring whether federal laws were broken.

Accretive has denied the allegations and recently told market analysts the truth will come out. At one point Accretive accused Swanson of a "public campaign of misinformation."

How widespread are such reports of aggressive efforts to collect debt from patients?

Sara Rosenbaum, a health law professor at George Washington University in Washington, D.C., said one key to remember is this issue only deals with emergency room care. If you want to go to a hospital for elective surgery or pre-arranged care, hospitals are all but off limits to people without insurance. The uninsured come to hospitals through emergencies like car accidents and heart attacks. And the issue here is when to get payment.

"It used to be the aggressive collection efforts began after you were discharged from the hospital and somebody was coming after you for money," Rosenbaum said. "Now, what we're seeing is, you don't even get a chance to get your care first."

Ron Shinkman, an editor for Fierce Health Finance, will also join The Daily Circuit Wednesday to discuss the accusations.

comments powered by Disqus
Listen Now

MPR News Radio

Hourly Newscast

The Daily Circuit Blog

Field Notes:

Field notes: How a school bus became a house

  When Adam Marcus told his graduate students to do something “full-scale” for their final project, he didn’t think the semester would end with a school bus-house hybrid parked behind Rapson Hall. “I said, ‘We’re going to do full scale,’” said Marcus, a University of Minnesota Architecture School design fellow. “And Hank said, ‘I’m gonna Read more

Politics & Government:

Three perspectives on bridging the marriage opinion gap

Now that Gov. Mark Dayton has signed the same-sex marriage bill into law, we asked the participants on this week’s Roundtable for advice on how to bridge gaps between Minnesotans who support same-sex marriage and those who oppose it. Jim Wallis, author of “On God’s Side,” thinks we are on the cusp of a nationwide Read more