Photo: #Steve Nelson, program director, MPR News

Commentary

When the computer crashed, family photos went from priceless to pricey. But worth it.

by Steve Nelson, Minnesota Public Radio
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Twelve thousand, eight hundred thirty-seven sounds like a lot. That's how many photo files the data recovery guy magically, electronically, expensively extracted from my dead hard drive. Twelve thousand, eight hundred thirty-seven photos that covered eight years in the life and times of our family, including three baby boys, two first days of school and countless tiny memories, like the boys laughing and building a snow fort in the backyard on a warm winter day.

When the hard drive died, it was my fault. That sound it had been making was not good, and I did nothing about it. When I took it to the shop, I learned it would never work again. They could try to get the data back, but it might be gone forever.

It took nearly four months to get the answer. There was, apparently, a backlog of other nitwits who were too lazy or cheap to back up their precious memories. A hard drive to back up my data ahead of time would have cost less than $100. To recover that data once it was lost cost me nearly $800, proving that I had been pennywise and pound foolish. And further, it confirmed that I was a nitwit.

The emotional me is glad to have the pictures back. The analytical me has been running a cost-benefit analysis. Let's see, $800 divided by 12,837 photos equals about six cents per picture. Sounds pretty good, right? I'd pay a lot more than six cents for the first picture of all three boys together. But what about all the pictures of bison from Yellowstone National Park? Not a few. Nearly 100. Because, as my wife likes to say, "You never know which bison picture will be the right bison picture." Even if you found the perfect bison picture, which is questionable in my mind, that means 99 of them have zero value.

Then there's the question of future returns. Right now the pictures are certainly nice to have, but their value will grow over time. The boys are still young and our memories of tiny baby toes and first smiles are fresh. Those memories will fade, but the digital images won't.

Of course, it's good to be out of the doghouse. My wife, who had been imploring me to back up our data, was more than understanding when the drive crashed. Still, what's the value of having that black mark expunged from the husband file? Imagine all the times it would have come up. Three graduations. Three weddings. Every time someone showed us a picture of their baby. ... Could be worth every penny.

It's all hard to quantify, but in the end, I guess I'm glad we spent the money. Although it's not like I was thinking about the lost photos day and night during the four months they were gone, I am satisfied they're back. The kids are only young once, they grow up so fast, blah blah blah.

I will say this. I've certainly learned my lesson about backing up my data. It's essential. Although, I have to sheepishly admit, I haven't yet backed up our resurrected pictures. Right now, I'm waiting for a really good price on a drive. Maybe next month.

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Steve Nelson, St. Paul, is program director for Minnesota Public Radio News.

Comments (2)

This is one of those articles that I read and simultaneously nod my head to, while trying to figure out where the heck my external drive is and knowing I'll probably look for it tomorrow. Or something.
What you state is incredibly accurate - so, why is it such a pain-in-the-a**? Do we secretly hope for things to bring the 'woe is me' feelings and garner massive amounts of sympathy?
I dunno.
But, I do know that my files are in dire need of being backed-up ... and I really will get to it. Someday.

Posted by lisa b from Forest Lake, MN | April 26, 2011 12:38 PM


I feel your pain, I found my self in a similar situation a few months back. A drive I have used to back-up iTunes songs and scores of gigabytes of photos went dead. I thought I would be paying something along those lines to get the data, but my brother came to the rescue. After a few searches on YouTube, we were able to remove the eSATA drive from the enclosure and motherboard and put all of the data into a new enclosure.
What a relief to be able to find a work around solution, at about $50 out of pocket.
Good luck and I hope you got a second opinion before shelling out the big bucks for those few priceless photos amidst all the others.
As a photographer, I have definitely become OCD about having multiple backups in multiple media before deleting from my computer's hard drive.

Posted by Michael Becker from St Cloud, MN | May 1, 2011 10:48 AM


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