A bill of rights for cell phone users?by Cathy Wurzer, Minnesota Public Radio
St. Paul, Minn. — Minnesota DFL U.S. Sen. Amy Klobuchar holds a forum Monday in Golden Valley about legislation she is sponsoring to protect cell phone consumers.
Klobuchar says the legislation was prompted by complaints she gets from constituents about poor service and unexpected fees from cell phone companies. Klobuchar is calling her initiative a "Bill of Rights" for cell phone consumers.
Klobuchar is joined by local and national consumer advocates, including Prentiss Cox, a consumer protection lawyer and associate professor at the University of Minnesota Law School. MPR's Cathy Wurzer talked with Cox about whether cell phone customers need this kind of help.