News Cut

Social media and the stories it gets wrong (5x8 - 12/18/12)

Posted at 7:20 AM on December 18, 2012 by Bob Collins (9 Comments)
Filed under: Five by 8

Would you wait for a correct story; the nature of forgiveness revisited; the young sick, the old sick, and the healthy; one girl, two hockey teams; and the appealing comfort of the end of the world. Housekeeping note: Some people have expressed frustration that comments have been closed on posts that were written a week or so ago. This is not something that is happening with human intervention, but the program on which this blog is written. I apologize for the frustration.

1) WOULD YOU WAIT FOR A CORRECT STORY?

The shooting in Connecticut has focused attention on the advantages of adhering to an old journalistic principle: Get the story right. Social media has come under criticism for reporting incorrect information in the immediate aftermath of the tragedy.

Via the New York Times, some social media experts are admitting they made a mistake treating social media as "a living room conversation" rather than as a news product. Andy Carvin, the NPR social media director who won plaudits for his Twitter aggregation of the Arab Spring, was called out by The Guardian's Michael Wolff
While claiming not to retweet most of what he finds, because of its questionable provenance, he nevertheless tweeted a rather broad range of bollocks. There was news of a mysterious purple van that does not seem actually have existed. Then there was, suddenly, a second shooter theory that got Carvin's attention. And the gunman's brother found dead. And two bodies at the mother's house. And he piled on to the fake letter moment - retweeting reports about a letter supposedly written by a child from inside the school.

While the guise is to retweet in order to verify, the effect is to propagate.
Will people wait for a correct story when news is breaking? "No," Jeff Jarvis says.

But Craig Silverman at Poynter says restraint should be celebrated:
It mattered a lot on Friday, and would have helped spare a lot of injurious speculation if it had been practiced by more journalists and news organizations.

During real-time news events, quality sources of information are sometimes characterized by what they aren't reporting. They are the ones holding back while others rush ahead. The ones sticking to a verification process and not being swayed by speculation or a desire for traffic and attention.
I would advocate for another journalistic mission: Let us catch our breath and give us a chance to comprehend what we're being told. Just give us a moment.

Related: The tragedy is bringing back bad memories for survivors of the 2005 school shooting on the Red Lake Indian Reservation. Missy Dodd was a teacher at the school where a gunman killed five of her students and a fellow teacher. Ten in all.

"My trauma cup is full," she tells Forum Communications' Chuck Haga. "Anytime there's anything stressful that happens to me, it really sets me off."

After that incident, some students from Columbine "just showed up" to help the school recover, Chris Dunshee, the former principal of the school told NPR's Melissa Block. So Red Lake is trying to raise some money to help in Connecticut, too.
And in Cold Spring, Ryan Larson has returned to his apartment for the first time since he was arrested after the shooting of police officer Tom Decker. The St. Cloud Times had a look at what it looked like...



2) REVISITING THE NATURE OF FORGIVENESS

The more time passes, and the more shootings occur, the more astounding this segment of "The Amish" becomes.

Watch The Amish: Nickel Mines Clip on PBS. See more from American Experience.

3) THE YOUNG SICK, THE OLD SICK, AND THE HEALTHY

Joan Zidlicky's granddaughter has a fast-growing cancer that affects children under age 3, so she took a shot. She wrote to the company that produces Sesame Street Live when she heard it was coming to the Mayo Civic Center in Rochester. She wanted to give the girl a special Christmas present and Sesame Street keeps young Addison, 16 months old, calm at the hospital.

"We do not know if Addy will have another Christmas, we are not sure how long we will have our beautiful little granddaughter. Toys nor clothes are not needed for her right now. Being able to attend this show would make her so happy," Zidlicky wrote in her letter.

The Rochester Post Bulletin reports the big shots didn't disappoint...
On the day of the big show, Addyson and her family were escorted to a special suite. All the family members wore T-shirts that said "Team Addy" on the back and "Cancer isn't contagious but a fighting spirit is" on the front. Described by her family as a happy, strong-willed and loving little girl, Addyson was a little apprehensive at first about her new surroundings -- particularly a news photographer's big camera. But when Elmo and Cookie Monster dropped by the suite for a visit, the fearfulness soon dissolved into excitement.
Follow the link for some sweet images.

In Minnetonka, an 11th person with Alzheimer's is too much for a neighborhood that isn't happy about having 10 of them in a home in already. The City Council last night rejected the memory care company's proposal to add the 11th person, the Star Tribune reports.

Area residents said there are too many cars, too much trash, and people walking around with scrubs.

"There is a great compassion for this," resident Floyd Midura told the Council. But "there are 33 other homes being impacted by this."

It's a situation bound to be repeated in other communities at the trend toward care for Alzheimer's patients is in smaller home-style facilities in neighborhoods.

And then there's Santa who lost his son...


Related: An organization in Boston to whom people turn when they're depressed or suicidal has a new mission: Make people happier.

4) ONE GIRL, TWO HOCKEY TEAMS

From all accounts, Shelby Herrington of Goffstown, NH., is a fine hockey player. She's also a girl who was allowed to play on the boy's team at the local high school because there was no girl's hockey program at her school. Now there is, but she doesn't want to leave her team.

She says the boy's game makes her a better player, can lead to scholarships and maybe a spot on the Olympic hockey team. Others say the girl's game needs great female hockey players.

A judge may make a decision on her lawsuit to stay on the boy's team today.



5) THE APPEALING COMFORT OF THE END OF THE WORLD

University of Minnesota neuroscientist Shmuel Lissek, tells Scientific America that while the concept of doomsday evokes an initial response of fear, there's some comfort in the concept:
Lissek suspects that some apocalyptic believers find the idea that the end is night to be validating. Individuals with a history of traumatic experiences, for example, may be fatalistic. For these people, finding a group of like-minded fatalists is reassuring. There may also be comfort in being able to attribute doom to some larger cosmic order--such as an ancient Mayan prophecy. This kind of mythology removes any sense of individual responsibility.


Bonus I: Maybe the folks who run O'Hare Airport thought they were getting your typical pianist playing your typical Christmas carols. That's not what they got.



Bonus II: The Alexander Ramsey House looks good in the snow.


(h/t: Nick Nelson)

TODAY'S QUESTION
Parents and teachers around the country have had to make difficult judgment calls on how and whether to discuss the Connecticut school shootings with children in their care. Today's Question: How are you talking to children about the school shootings in Connecticut?

WHAT WE'RE DOING

Daily Circuit (9-12 p.m.) - First hour: The rise of Mexico.

Second hour: The implications of the new Diagnostic and Statistical Manual and what some of the biggest updates or changes are to mental health.

Third hour: Gun control.

MPR News Presents (12-1 pm): A live broadcast from the National Press Club featuring Secretary of Defense Leon Panetta. He is just back from Afghanistan.

Talk of the Nation (1-2 p.m.) - The head of NATO says the Assad regime is close to collapse. Even Russia seems ready to concede that Bashar al-Assad's government may not survive the civil war. Amid reports that SCUD missiles have been fired, and a Syrian government warning that rebels could get their hands on chemical weapons, how desperate is Damascus?

All Things Considered (3-6:30 p.m.) - NPR visits a real-life Santa's workshop in a gritty Brooklyn neighborhood.

Comments (9)

4) The New Hampshire Interscholastic Athletic Association has got this all wrong. They made the exception for the female player to play on a boy's team, a decision that has worked out well for all involved, it seems. Allow her to to make the decision. If they really want good female players, ask Shelby if she would volunteer some time with the female team to show them some of her skills -- and keep track of this young lady after she graduates -- she might just make a good hockey coach -- for either team.

Posted by Robert Moffitt | December 18, 2012 8:13 AM


I don't think she should be able to play on the boys team. Part of being on a team is sacrafice and helping others. It shouldn't be all about her. When I played hockey I learned so much from the other players that had previously been on boys teams. It made us all better players.

Posted by Kassie | December 18, 2012 8:59 AM


//Ryan Larson has returned to his apartment.

Assuming Ryan Larson did not do this (and I think that's what we should be assuming at this point) the trashing of his home is nothing short of police bullying. I know they need to search thoroughly, but there ought to be some responsibility to clean up after themselves. If you make a mess, you clean it up. I'm sure the cops mom's taught them that.

Posted by John P. | December 18, 2012 9:24 AM


I live in what was Mary Ramsey's home. I sure wish it looked like The Alexander Ramsey House, but my yard might be the prettiest city yard when it snows.

Posted by David | December 18, 2012 11:15 AM


// Social media has come under criticism for reporting incorrect information in the immediate aftermath of the tragedy.

As has/should the dominant corporate media.

The big difference -- and it's a *very* big difference -- is that Twitter self-corrected fairly quickly. Still waiting for the New York Times and CNN (at least) to issue corrections.

Posted by Michael Fraase | December 18, 2012 11:51 AM


Twitter is a medium, it's not a news organization. So saying it self-corrected isn't true at all. OTHER people might've pointed out that the tweets were incorrect, but for the most part, it's a rare day when a typical Twitter user who has retweeted nonsense, makes a correction.

Facebook is a good example of this on a daily basis.

You may not agree with this, which is why I've posted this response on Facebook under Morgan Freeman's byline.

Posted by Bob Collins | December 18, 2012 11:58 AM


Yes, Twitter is a medium. And lots of us use Twitter as a sort of new fangled newswire service, so it's something else in addition. While individual whackados on Twitter indeed don't self-correct, others make the corrections and like cream, they rise to the top.

One of your sources, Jeff Jarvis, self-corrected on Twitter (and with a more expanded version on his blog).

I've never used Facebook (and refuse to do so), so I can't speak to that.

When I was using Google+ (something I keep saying I'm going to do again) I saw a lot of correction (again, not much self-correction but bunches of community-correction) rise to the top, as on Twitter.

I'm *still* waiting for the dominant corporate media of all forms to issue/publish/broadcast their corrections.

Posted by Michael Fraase | December 18, 2012 12:20 PM


Here's how I look at it. Whenever there is a void of information, the demand to fill it overwhelms the need for accuracy. Social media amplifies this in every way. The void of information happens faster and explodes faster than ever because of social media's nearly instantaneous ability to communicate. That very same thing makes it easier and faster - for journalists and non-journalists - to fill in the void with information, which then spreads thru retweets, links, etc. Once that process starts its very hard to slow down or pull back on information that turns out to be inaccurate.

Blaming it on journalists or the media in general is short-sighted, in my opinion. They don't have a monopoly on social media and the spread of information. We're all a part of it and helped create the "monster" if that's what one decides to call it.

(I have a long theory about this issue and the 2011 government shutdown, but that's for a different post.)

Posted by Kevin Watterson | December 18, 2012 3:49 PM


In case you'd like to see my response to Wolff, here it is. He didn't do his homework very well.

Posted by Andy Carvin | December 19, 2012 9:33 PM


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