News Cut

News Cut: March 16, 2009 Archive

Five at 8 - 3/16/09

Posted at 8:00 AM on March 16, 2009 by Bob Collins (0 Comments)

Five links in no particular order

  • In honor of last night's launch of the space shuttle, might I suggest that you take every memo you get from the boss this week and turn it into a space shuttle paper airplane?

  • What happens when a newspaper shuts down? Its employees -- the ones that aren't offered gigs at the remaining newspaper in town -- start an online "paper." A video shows ink-stained wretches in Denver trying to get from the back of the parade to the front.

  • Viral video. It went up Saturday. The rapping Southwest flight attendant.

  • Tired -- or jealous -- of all your friends who are at South by Southwest while you're stuck here at home? Then pay no attention to the Minnov8 podcast from the locale that must not be named.

  • The Gophers are in the NCAA tournament? And you sit there not knowing how to set up an office pool. (Tip: don't bet on the Gophers)

    Bonus: A Sudan refugee gets new vestments in Mankato.

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  • Best Buy's future

    Posted at 7:01 AM on March 16, 2009 by Bob Collins (3 Comments)

    Can Minnesota-based Best Buy take on WalMart? Can it survive a head-to-head match with the giant retailer that sees electronics as a staple in its future?

    Its incoming CEO, Brian Dunn, gets the star treatment today from the Wall St. Journal.

    The highlights:

    >> More interactive stores. A focus on "showmanship and service" will trump low prices.

    >> Best Buy figures to pick up half the business that Circuit City had before it went out of business.

    >> Some store managers complained the company lost big-screen TV sales because they didn't have enough in stock.

    >> Dunn disagreed with Best Buy's decision in 1989 to drop commissions in favor of a salary for workers. He now says it's "the most important decision" in company history.

    There's supposed to be an accompanying video with the story, but I couldn't get it to work.

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    Local banker to Citi's board

    Posted at 7:53 AM on March 16, 2009 by Bob Collins (0 Comments)
    Filed under: Economy

    Jerry Grundhofer, the brains behind US Bank, is wading into the CitiGroup mess, it was announced this morning. He's one of four independent candidates for the troubled bank's board of directors.

    The four new directors are the trade-off Citi made in exchange for the government taking a a 36% stake in the company.

    Grundhofer has made a career of turning around failing banks.

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    Pawlenty on CNBC

    Posted at 9:29 AM on March 16, 2009 by Bob Collins (3 Comments)
    Filed under: Politics

    Keeping track of the locals on the national stage today. Gov. Tim Pawlenty went on CNBC today.

    Highlights:

  • "(The Republican Party ) needs to be about adding some more people to the coalition because we can't win like we did in '06 and '08; in other words, we lost in those election cycles."

  • Asked about a specific pro-growth policy for the U.S., Pawlenty said Minnesota is proposing "cutting its business tax rates in half." Also highlighted "clean and green" tax breaks.

  • Asked about his two brothers who are union members (or were) and whether the Republican Party could ever be "pro-union," Pawlenty responded "it could be pro-jobs." Is that a "no"?

    The CNBC anchor -- the same one who suggested waterboarding Bernie Madoff -- prefaced the interview by saying they were talking to Pawlenty "about whether bipartisanship is even a word anymore." She didn't ask any questions about bipartisanship.

    Elsewhere, Politico guesses that Norm Coleman will be the next chairman of the Republican Party.

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  • You're 22? It's all downhill from here, kid

    Posted at 11:09 AM on March 16, 2009 by Bob Collins (3 Comments)
    Filed under: Health

    When does old age begin? Around 27, according to some new research out of the University of Virginia. Professor Timothy Salthouse has published the results of a seven-year study into aging, asking the study's participants to remember words and do puzzles etc. He found the age of optimum performance is 22. And the age at which things begin to fall apart is 27.

    This might explain why my 23-year-old son received an AARP membership solicitation last week. Welcome to the club, old timer!

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    An outdoors fight brews

    Posted at 12:06 PM on March 16, 2009 by Bob Collins (4 Comments)
    Filed under: Politics

    projects_map.jpg

    Granted it's not a very good map I've posted, but if you can see the red dots, you get the picture. The Lessard Outdoors Heritage Council, the group of citizens that recommends to the Legislature how outdoors money from the increased sales tax should be spent, has spread the projects around, mostly outstate.

    Let the debate begin! Should the money be spent in proportion to where people live? Or where the habitat is? The two are often not quite the same.

    Oh, wait, it already has.

    Rep. Rick Hansen, DFL-South St. Paul, sees this partially as an economic stimulus plan, and says restoration of land (and there's plenty of land to be restored in the metro) creates jobs. "If you're doing wetland restoration, you're hiring a local contractor, you're buying local seed. If you're planting trees, you're buying trees from a local nursery," said Hanson. "So there's work involved with that, rather than just the acquisition."

    But Dennis Anderson, the outdoors columnist at the Star Tribune, warns the Legislature against messing with the Council's recommendations.

    ither way, none of this is happening in a vacuum. The constitutional amendment raising the sales tax was approved by nearly 60 percent of voters, and many voters said "yes'' because the Lessard council had been established to sift through and recommend fish and wildlife habitat proposals. Succinctly put: No one trusted the Legislature to do this correctly, absent a citizen-dominated advisory group.

    Now, should the Legislature mess significantly with the Lessard proposals -- and the House apparently will try -- a rally is being considered on the Capitol mall by supporters, a rally that will make the similar gatherings there in 2005 and 2006 that attracted some 10,000 conservationists (combined) look like practice.

    Over the next few weeks, plenty of sound bites will describe what the 60-percent of those who voted for the sales tax increase intended. If you voted for the increase, what was your intention?

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    Shining a light on Capitol access

    Posted at 1:02 PM on March 16, 2009 by Bob Collins (3 Comments)
    Filed under: Media, Politics

    This is Freedom of Information Day and it's also Sunshine Week, the week where journalists advocate -- more forcefully than usual -- greater access to government data and the secrets that government tries to keep.

    And yet, journalists still argue that some of them should have more access than others.

    The question of who should be allowed on the floor of the Minnesota House of Representatives came up today during a discussion on MPR's Midday broadcast, featuring Rich Neumeister, a citizen lobbyist and winner of the 2009 John Finnegan Award (MPR story about him here), and Mark Anfinson, the longtime attorney for the Minnesota Newspaper Association.

    The controversy, simmering for years, has percolated at the Capitol this session as online-only media (which on a national scale was joined today by the Seattle Post Intelligencer) has asked for, and been denied, the same access to the House floor as mainstream media.

    Neumeister advocated for the online journalists today. "There was a bill introduced dealing with criminal intelligence gathering. Law enforcement could gather intelligence on people who may or may not be a terrorist," he said. "I called a number of these bloggers, one of them decided to print the the story. Then Politics in Minnesota picked it up.I approached other people (mainstream media) and it was, 'Well, we're doing this,' and they don't have as many reporters anymore."

    "The bigger change and the thing that's driven the Capitol and hearings is not fewer reporters, it's many, many more journalists driven by the online community," Anfinson said. "This same issue popped up during the Republican National Convention when the local law enforcement had a tough time distinguishing between mainline and people who called themselves journalists."

    Anfinson says the controversy at the Capitol arose because "practical applications went smack against the doorway and the echo is still reverberating. You can't have everybody who claims to be a journalist going on the House floor. You just can't. We need to come up with solutions, but we can't rush them."

    "In the good old days," he said, "the number of credentialed reporters were fairly limited. That allowed some familiarity to develop. They were allowed. What if 500 people want access? I'm not saying they should be excluded, but you can't approach this in a simplistic way."

    Neumeister's solution, however, was to start by granting access to the online organizations that everyone agrees should get access, citing Politics in Minnesota (which rarely has had a problem with access because it was started by prominent lobbyists) and Minnpost.

    He also said bloggers and online journalists should get the same access at committee hearings that members of the public do, let alone other journalists.

    "I think bloggers should be able to go to committee hearings without credentials and do what they need to do to get the message out," he said. "Citizens do this all the time."

    "Whether you call them citizens, journalists or citizen-journalists, they're coming to the courtrooms, the committee rooms and the statehouse to report on the government," Jane Kirtley, the University of Minnesota professor of media ethics, wrote in the Pioneer Press on Sunday. They have every right to be there, because you have every right to be there. It's your government at work. It's your business."

    And because it is, Neumeister, as MPR's Tim Nelson pointed out, is "one of the state's foremost authorities on what Minnesotans know about the government and what the government knows about them."

    What's bad about that?

    Listen

    Recommended reading: The State of the News Media 2009 (just out today.)

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    The nature of forgiveness

    Posted at 2:40 PM on March 16, 2009 by Bob Collins (13 Comments)
    Filed under: Crime and Justice, Religion

    Two stories in the nation bring up the question of the nature of forgiveness. One is the reaction of the wife of the pastor, who was gunned down last week as he delivered a sermon. The other is the return to Minnesota of Kathleen Soliah, who hid out in St. Paul as Sara Jane Olson.

    On the CBS Early Show this morning, Cindy Winters granted forgiveness to Terry Sedlacek, who shot her husband, Pastor Fred Winters, to death in the First Baptist Church in Maryville, Ill.

    "I do not have any hatred, or even hard feelings towards him," she said. "We have been praying for him. One of the first things that my daughter said to me after this happened was, 'You know, I hope that he comes to learn to love Jesus through all of this.' We are not angry at all, and we really firmly believe that he can find hope and forgiveness and peace through this, by coming to know Jesus. And we hope that that happens for him."

    It was impossible for many to watch the interview without thinking, "could I forgive the person who just killed my spouse?" How long would it take to reach that point?

    The same question is being asked in St. Paul with the pending release of Olson, who was a 1970s radical with the Symbionese Liberation Army, attempted the pipe-bombings of Los Angeles police officers, and took part in a bank robbery near Sacramento in which a woman died.

    She's served seven years in prison, and wants to return to Minnesota -- where her family still lives -- to serve her parole.

    Today, the Minnesota Senate debated bringing a resolution to the floor -- as an emergency measure -- that would ask Gov. Arnold Schwarzenegger to reconsider sending Olson back to Minnesota.

    "What do we stand for as people? Law and order, certainly. The notion that we would easily forgive someone who ... yes, 25 years ago... decided it might be a good idea to blow up some police officers and maybe in the process, perhaps, involve kids. That is something terribly troubling," Sen. Dave Senjem, the Senate Minority Leader, said.

    The attempt to bring the resolution to the Senate floor failed.

    Former Los Angeles police officer John Hall, a target of Olson's, recalled a young girl waving at him from a restaurant as he drove away. A pipe bomb under his cruiser did not go off.

    "That little girl was waving at us as we drove off. If that bomb would have gone off, she would have been killed along with her family," said Hall, who served 31 years with the department. "I haven't forgiven her (Olson) in the least for what she's done and what she could have done to many more innocent people."

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    The Twitter experience

    Posted at 8:25 PM on March 16, 2009 by Bob Collins (0 Comments)
    Filed under: Economy, Tech


    tweet9-300x123.jpg

    On Monday, John Moe, doing a great job filling in on MPR's Midmorning, jumped into the mainstream media hot tub with Twitter. There's only been about 100 stories about Facebook and Twitter in the Twin Cities in the last week,so while I enjoyed the show, I declared myself a conscientious objector to any more infatuation with Twitter.

    But that's before I saw the blog, New Media Chatter, in which a guy stranded at an airport, issues a call for help to the airline that stranded him.

    It's a good lesson about what Twitter is and what it isn't where business is concerned. Twitter won't rescue you if you have lousy customer service, so there's no reason to use it just so you can say you're one of the cool kids now. If you have poor customer service without the latest gadget, you'll probably have poor customer service with it.

    The guy's airline never helped him, so he issued a call -- via Twitter -- to see if Southwest Airlines could help him. In the end, it couldn't, but it tried; it tried a lot.

    The message from all of this? The blogger says:

    (Twitter) is not about posting links all the time, cool videos or such. It is about dealing with your customer and creating positive brand awareness at that moment. If you are a company, you see an unhappy customer out there, you need to move quick and communicate! @JetBlue could of said "got your tweet, will follow up soon" something to let me know they were working on it. Something..just let me know you have not forgot about me. Cause if you do not your competition will do this:

    My take-away? People are getting hung up on Twitter and missing the more basic picture.

    How do we get this deep into a recession and how do some companies still not understand that just showing the customer you care about them doesn't cost you a dime, and probably will keep you in business? You can't lay off people fast enough to offset the lost business from poor customer service.

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