MPR News went back into the archives to find five of the biggest promises MNsure officials made about the future site before its launch -- and gauged whether they've delivered on them.
Nearly 8,200 Minnesotans have completed the insurance application process after creating an account on MNsure. About one quarter of them had incomes low enough that they would qualify for federal subsidies to help pay for a commercial health plan. Nearly 3,800 people have enrolled in a plan.
That information is critical because someone hasn't officially enrolled in a plan until the insurance company processes the application. The system should be working at the end of this month.
Insurance agents are key contacts for Minnesotans trying to navigate MNsure. They make up most of the 1,600 MNsure-certified helpers. Agents, however, say there's little they can do until MNsure gives them access to the broker site.
A technical problem that has prevented many Minnesotans from enrolling in the state's new health insurance marketplace should be resolved later Tuesday, MNsure officials said.
For several hours this morning MNsure officials recommended that people hold off on trying to establish an account on the new health insurance marketplace. An alert on the MNsure website told people to come back in a few hours.
MNsure isn't releasing enrollment numbers yet. The hold-up stems from unresolved questions about how to define enrollment. Some people have paid for plans, others have just selected a plan.
MNsure officials have said a server problem that prevented some people from creating accounts on the system was fixed Tuesday and that more than 1,600 people have been able to create accounts since the site opened.
The massive, $100 million information technology project wasn't without glitches Tuesday afternoon. Most notably, the website wasn't always able to verify the identity of potential consumers.
The MNsure website is slated to open sometime this afternoon, though officials haven't said exactly when. The delay has to do with MNsure's connection to the federal hub, a database filled with citizenship, tax and income information that will be used to determine whether someone is eligible for government programs or subsidies.
Uninsured Minnesotans eager to check out health care coverage may have to wait just a little bit longer. The website for MNsure, the state's new online insurance marketplace, is scheduled to launch on Tuesday, but officials say it may not be available to the public until the afternoon.
When experts try to explain why rates are lower in the state they point to the fact that Minnesotans are healthier, the state's health care system is better and more people are insured.
A data security breach at the state's new online insurance marketplace has prompted two members of Minnesota's Congressional delegation to write a bill designed to prevent confidential information from being leaked again.
Groups chosen for federal grants to to help enroll people in MNsure are feeling pressure due to delays in accessing the funds. The compressed timeline, one group president says, is "disrespectful" to the organizations that will do much of the work helping more than 1 million Minnesotans get health insurance through the exchange.
The announcement Tuesday follows complaints from
community leaders that no organizations primarily serving African Americans received state funding to provide assistance.